-
January 2024 by Mike
The parking lot is a pain to get in and out of and has very limited spaces, but never had a problem with the staff here... always friendly and helpful
-
December 2023 by Ross Owens
The woman with glasses who works here is one of the most unhelpful and condescending people I have ever interacted with as a customer. She just assumes customers are intimately knowledgeable about all of the (stupid) rules USPS has about what labels go with what packaging, what you need to come with, etc. I have witnessed and been the victim of her attitude to the point where i am going to drive across town whenever I am forced to use USPS. Instead of educating the customer on what the rules are, she is just rude and snarky and tells people what they cant do without going that little extra step further to help them understand what they need to do. This is not the case at other post offices in the Raleigh area, but i cannot wait until Amazon figures out how to send letters so we can finally get rid of the outdated physical letter carrier model which does nothing but to send bills and jury duty notices. Their technology is woefully trailing UPS, FedEx, and DHL in almost all areas.
-
December 2023 by hollie james
RUDE! Ladies are front desk were incredibly disrespectful to myself and others in the building.
-
November 2023 by Grace Salo
Dropped off packages in the morning and it was quick! Staff was very pleasant too!
-
October 2023 by Maddux Wiersma
I wanted to give a 5 star review because I have always received such friendly service and they have always corrected me gently with grace accommodating any need I have. I've never had a problem with sending out a package with this USPS.
-
August 2023 by Ro Mar
Very polite & helpful workers when I went to change my address
-
July 2023 by Chase Cares
Nice little post office, there was no line when I went and Friday morning.
-
July 2023 by Nita B.
Today was the first time I've used the small post office on Beryl Rd. The service was fast, and the agent was very friendly and helpful. I've had several unpleasant experiences at another larger post office in the area. Since they tend to be busy, the postal workers are impatient, and rude if you need a question answered. Be aware that because the Beryl Rd. office is small, she needs to close for an hour to have lunch.
-
June 2023 by WolfBenz
Our packages were thrown all over the place in our mail delivery room for the Wade Park apartment complex. This is ridiculous and unacceptable. There was an attempt to place the piles at the base of the appropriate mailbox area, but the proper approach was to either place it in the correct mailbox or in a locker so that they were not mishandled, stolen, or otherwise lost. By the time people had rummaged through the piles, it was impossible to know what package belonged where. This is clearly a lazy, undisciplined, and careless delivery person. Now we are going through the process of trying to find our package and, ultimately, trying to obtain a refund from the supplier. Absolutely poor customer service, to say the least!
-
January 2023 by Rebecca M.
I'd been driving around with a package to mail for weeks so decided today was the day to get to a post office. I happened to be at the art museum so this office on Beryl Road was the closest to there. There are just a few parking spaces in front of the building. A sign says there are additional spaces in the back of the building though.It wasn't busy when I was there so I got quick and friendly service. If I am in the area again I would return to this post office.
-
December 2022 by Jessica Story-Johnson
The staff here are so kind and caring. I drive from Fuquay to mail things from this specific location because I know everything will get where it needs to go. Love this post office!!!!!
-
December 2022 by Susan Odaniel
Always love the customer service. Never have to wait long. And they always have a nice variety of stamps in stock. I drive extra to go to this location.
-
December 2022 by Abby Parker
This is my favorite post office in the area. The staff is helpful, efficient, and very patient when I have questions or need guidance. I wish there were a few more parking spots, but everything else about this USPS office is wonderful!
-
October 2022 by Ellen Arthur
Don’t know If this is the post office that Supposed to be delivering my mail but it’s the closest to my new place so - I get More Wrong mail in my box than right - I get mail & packages - like Some Poor Vets VA stuff - in the same batch of mail I have gotten 3 Other strangers stuff - All Wrong Address too - I’ve been waiting abt a month for a replacement Drivers License -Probly went to some Stranger somewhere elseAdd. Now I am Not getting ANY mail at All for at Least a week & a Half now - Still have a Paid for Legally Required ID in the mail Missing for a Month now - I Also am Disabled &!on SSI & they Will Cancel my Benefits If I don’t Respond to their letters with the appropriate paper work - Which I am Not Getting. WAS getting mail for me here along with 3 Wrong addresses & names mail - Wrote Here about That. Now Finny NO Mail. I Did call the number & lodge a formal complaint but That was 3 days ago - Not heard back yet
-
September 2022 by Jennifer Gilmore
follow up: I went back to talk to them about it, and Rosalind was belligerent and uncaring. When pressed to discuss it, she threatened me with trespassing! I filed a formal complaint.Original review. I came to the post office at 1:28 pm to buy a roll of stamps which would’ve taken two minutes. unfortunately, they had already locked the door for their lunch. That starts at 1:30. Even though she came to the door to explain this to me and I showed her what time it was, she turned around and said that they were closed for lunch and shut the door.Now I will have to come back at another time which will take far more than the two minutes she could’ve spent selling me some stamps.
