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March 2024 by Vickie Barnes
I've been to this post office several times and have had nothing but good interactions with the staff here. They are kind and friendly. The negative reviews by others might be due to the customer coming in with a bad attitude to start with.
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March 2024 by into the mystic
Where is my package?? You've had it for over 2 weeks and you won't answer the phone to help me get it.
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January 2024 by B W
Busy, but the staff was so polite and helpful and kept the line(s) moving efficiently.
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January 2024 by Patrick Kehoe
Avoid this post office. No customer service and they toss packages around like it is a basketball game. Broke 3 packages which has never happened before. Thanks for the bad service
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January 2024 by Mike
This PO delivers mail to my apartment complex even though it's farther than the one on Method. The carrier assigned there cannot read the mailboxes and cannot to her job. I get mail for another address, for tenants that no longer live here. Despite marking them to return to sender I still get the letters back. Mail is left all over the floor and falls behind the mailbox. My mail winds up being delivered to other mailboxes. I tried to stop her because a package marked delivered was not dropped off and she had no idea what I was talking about. Being protected federal employees, they take perfect advantage of their customers and their assets and will talk back at you knowing they legally can't get the same attitude in return.
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December 2023 by Chris Brennan
Go to literally any other post office in the area. The grunt workers here are rude and actively do not want to help customers. Every other USPS location I've been to has helped me find the packaging that works best for what I'm shipping, has personally and securely attached my shipping labels, and have been courteous and helpful. This place has left their supplies all over the customer counter and then tried to charge me for using them (how the hell was I supposed to know you have your supplies out of place??), they have handed me scotch tape to secure my shipping labels myself rather than the secure sleeves every other location uses.All around this place is managed by a dolt and dunces work for them.
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December 2023 by Isabel Walsh
This is my favorite post office. The staff are kind and friendly, and even when it’s busy the atmosphere is chill. They often have fun music playing.
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December 2023 by Seralina Rose
Really nice people- clearly overworked though- and also very understaffed. I think they do their best given this fact and I’m always grateful for the help.
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September 2023 by Dillon Levinson
Start from the ground up fire everybody changes P.O. Box locks with no warning Even if it’s paid with hold package or loses them are just throw them in the trash most all the “workers” lazy dazy stroll around I had a lady “helping” me one day just walk off for 5 mins with no word while I was mid sentence trying to send a package worthless stay away
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July 2023 by Autumn K
I have been to this location repeatedly, and experienced nothing but exemplary customer service. I mailed an unusually large number of priority envelopes a few weeks ago and the gentleman helping me was extremely patient. Highly recommend!
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July 2023 by Shay Lynn
As you can tell by all the other reviews, they misplace packages, deliver them to the wrong address, & falsely mark them as delivered. This is my 4th time submitting a missing package request for misplaced mail. Do better!
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July 2023 by Shay L.
Every time i order smaller packages that can't be delivered to my door they always deliver them to the cluster box & ALWAYS misplace my packages. They never misplace my mail but always my packages. I have to send in a missing item request every time & wait some days for a response. They should consider slowing down when delivering packages so they can avoid mess up's. It's not that hard to match the address to the mailbox. This is huge inconvenience especially when I order important items for work or liquids that are sensitive to temperature. Do better!!!
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May 2023 by Hayan Alhariri
I had a terrible experience at the post office today. The customer service provided by an old white man working there was beyond disappointing. He was incredibly difficult to deal with and super rude. It was obvious to me that he didn't like me because of the color of my skin, and his behavior was blatantly racist. The way he talked to me was unacceptable. He showed no interest in helping me, and instead, made the experience of visiting the post office extremely unpleasant. It's disheartening to see that there are still racist individuals like him working in public-facing roles, especially in today's world. I visited the post office on 5/4/2023 at 1:00 PM, and I would advise anyone who values good customer service and basic human decency to avoid dealing with this particular employee.
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May 2023 by steph vicen
Best post office around here. The employees are super friendly and never in a bad mood. They know how to treat their customers here and they're super patient.
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March 2023 by Wendy Kristina
This is a special "Thank you!" specifically for Terry. A month ago a package was designated as delivered to my post office box according to the tracking. However when I went to pick it up it couldn't be located. After 30 minutes of searching, Terry called me to let me know it can been found and I went to pick it up. I realize scenarios like this can happen from time to time but I was really stressed out in the moment. It was an especially small package (birthday present) and apparently was misplaced momentarily. I am very thankful to Terry for going the extra mile to locate it within the office. He is always friendly and provides great customer service!