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February 2024 by Jacob O.
The service was sub par, when I went to the cashier with 3 dollars when the purchase I DID NOT KNOW was 3.20 and the cashier was VERY rude and said "if you don't have the money then Get on of here and leave". This was also recently after they raised most of their prices and I thought this would be enough for some snacks. The bathroom is also very unsanitary being when I went in there was filth on the wall and a huge dump in the toilet.
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January 2024 by N N.
Store went downhill within the last year. Some of the managers are rude, extremely understaffed at the front register, yet have all those employees walking around, poorly stocked. They really need to think about opening a self checkout.
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November 2023 by Liz Moses
My adult daughter needed a prescription filled because she was in a severe clinical depression. After dropping the prescription at this Walgreen’s, she was told they could not fill this prescription because they did not carry the medication she needed and told her they would transfer the script to another pharmacy. She had them send it to a CVS, but after making the transfer, CVS told her they didn’t work with her insurance. She went back to Walgreen’s and spoke to the pharmacist who told her they COULD fill the prescription and that they would work with CVS to transfer the prescription back. Next day, still not transferred back and since it was now Friday, she would have to wait until Monday to pick up her prescription. Mind you, she began this journey on a Tuesday which means the turn around for medication for a clinical depression became 6 days.Fast forward to Monday and she receives a text that her prescription is ready. She calls to verify after the whole fiasco of -we don’t carry that, go someplace else - we do carry it after all; wait 3 days - to finally hear; we can’t get the starter pack, call your doctor to order the lower dose separately. What? After jumping through all sorts of hoops and calls to the doctor, she finally gets a message that the 20mg dose was ready. Another call to the pharmacy to ask them to also fill the 10mg. Another text that prescription is ready. Finally, my husband stops in to pick up the prescription and they only give him the 10mg. Another call to the pharmacy to hear from the technician that they don’t have the 20mg script (this is the initial prescription that she already received a confirmation text that it was ready for pick up). My daughter became irate at that point. And the pharmacist became instantly rude asking her why she is taking that tone with her. Seriously??My daughter responded saying, you have no idea what I have been through to which this compassionless woman responds, well I don’t know who you have spoken to or what happened. Then promises my daughter that the prescription will be ready I 10 minutes. She gets the confirmation-ready for pick up text and her husband goes to pick up only to be told the prescription is not ready and since there was a shift change, nobody knows anything about it. WTH? Don’t come to this pharmacy; it is filled with incompetent, rude, apathetic technicians who don’t care if their patrons are at risk and will mock you and carelessly (or spitefully?) neglect to fill your prescription when your sanity depends on it.
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October 2023 by Liz M.
My adult daughter needed a prescription filled because she was in a severe clinical depression. After dropping the prescription at this Walgreen's, she was told they could not fill this prescription because they did not carry the medication she needed and told her they would transfer the script to another pharmacy. She had them send it to a CVS, but after making the transfer, CVS told her they didn't work with her insurance. She went back to Walgreen's and spoke to the pharmacist who told her they COULD fill the prescription and that they would work with CVS to transfer the prescription back. Next day, still not transferred back and since it was now Friday, she would have to wait until Monday to pick up her prescription. Mind you, she began this journey on a Tuesday which means the turn around for medication for a clinical depression became 6 days. Fast forward to Monday and she receives a text that her prescription is ready. She calls to verify after the whole fiasco of -we don't carry that, go someplace else - we do carry it after all; wait 3 days - to finally hear; we can't get the starter pack, call your doctor to order the lower dose separately. What? After jumping through all sorts of hoops and calls to the doctor, she finally gets a message that the 20mg dose was ready. Another call to the pharmacy to ask them to also fill the 10mg. Another text that prescription is ready. Finally, my husband stops in to pick up the prescription and they only give him the 10mg. Another call to the pharmacy to hear from the technician that they don't have the 20mg script (this is the initial prescription that she already received a confirmation text that it was ready for pick up). My daughter became irate at that point. And the pharmacist became instantly rude asking her why she is taking that tone with her. Seriously?? My daughter responded saying, you have no idea what I have been through to which this compassionless woman responds, well I don't know who you have spoken to or what happened. Then promises my daughter that the prescription will be ready in 10 minutes. She gets the confirmation-ready for pick up text and her husband goes to pick up only to be told the prescription is not ready and since there was a shift change, nobody knows anything about it. WTH? Don't come to this pharmacy; it is filled with incompetent, rude, apathetic technicians who don't care if their patrons are at risk and will mock you and carelessly (or spitefully?) neglect to fill your prescription when your sanity depends on it.
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October 2023 by Tiffany Phillips
***WARNING*** they gave me the wrong vaccination . I went in for a pneumonia vaccination and their records said they gave me a D-Tap. When I called they said they gave me a flu shot. I contacted corporate and have not heard back from them. They have changed my online records twice. I don't know what I received, so I don't know what I need to protect myself through the season, especially since I have asthma.
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October 2023 by Elizabeth Lyle
In the drive up pick up line this afternoon, the car in front of me had issues with their prescriptions. It took thirty minutes to resolve! Why not ask her to pull out and park and come into the store. If I wanted to leave, I could not have because of the back up behind me. Please do better next time.
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September 2023 by Diana E.
The pharmacy staff is doing the best they can despite being short staffed. Guess what? I was told by some pharmacy techs at this location that their work hours were being reduced involuntarily! They want to work more hours but apparently Walgreens/Boots corporation has decided more profit is more important than patient safety and patient convenience. It's not safe to have overworked pharmacists. Some of the techs have been trained to give injections which is fine. What isn't acceptable are the extremely long wait times to receive a vaccination. I suggest researching independent pharmacies nearby with the same prices and infinitely better customer service. The only reason to patronize this chain is if the vaccine you want is not available at an independent store.
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June 2023 by kappa ferret
Once again, I get a message that my prescription is ready, I drive the 30 minutes to pick it up and I am told it isn’t ready and I have to wait. I ask why this keeps happening and the response is “I don’t have an answer for you.” The people working here seem very incompetent.
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April 2023 by London Simone
Today was my first time at this Walgreens store. I only needed to buy a 12 pack of Aquafina water, but the customer service was great and the check out process was fast. I plan to frequent this Walgreens location in the future.
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November 2022 by Atikur Rahman
Pathetic store. License should be revoked of this store. Pharmacy is a big deal- would you agree? They close down whenever they wish. I went to the store today approached pharmacy and it was closed. Barely there is one person in the entire Walgreens working- do you expect a company like Walgreens to operate like this? What about pharmacy hours? Would it hurt to update the pharmacy hours? Either this or someone is not working and leave the pharmacy early closing so that no one can get medicines. I went to get medicine and they f course they left early closing the pharmacy. No wonder why this place has two star and I just contributed to it. Never going back to the store again and possibly spreading negative word of mouth so that no one goes there again.
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November 2022 by Matthew M
Very nice but very slow. Took 45 minutes to get a flu shot even with an appointment and filling out the paperwork before arriving.
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October 2022 by Rebecca N
Stopped in to get my covid and flu vaccine. I got them about 45 min after my appointment. I was in there at 5pm and they were super busy so it is what it is. I didn't get too upset, they had really good clearance and that kept me occupied for a while. The woman who administered my shots was a gem! She was pleasant, easy to talk to and joined me in searching for Wheres Waldo on the wall. She was great and it made up for the wait. The girls at check out were lovely. A bunch of my clearance rang up wrong. Most places the clerk will get irritated or give an eye roll if you point out the mistake. Not these girls, they patiently handled the issue and I never felt like a burden. It was a relatively positive experience. Giving 4 stars for the sake of the staff. It doesn't get that 5th star because the wait was a bit much since we had an appointment. Room for improvement there!
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September 2022 by Anthony P.
Horrible. waited over an hour to get covid booster. Other people were waiting longer. One patient went up to complain and the guy at the Pharmacy smiled and said " I'm Busy". he left then same guy at front took me and 3 others back for the shot. 30 minutes later pharmacy guy comes out and says to me he will be right back. 15 minutes later Pharmacist comes back looking for him and asked if I saw Parker. I told her what happened then heard her page him a few times. I finally went back up and there he was. I put my hands out to ask what is going on. And he says "i did not know you were here for the booster shot" HE CHECKED ME IN! He brings me back to the room, puts his head on the desk for a few seconds and says " i gotta be honest, I dont feel like doing this, I'm hungry" I left determined to never use Wallgreens again.
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September 2022 by Tilly Mom
Pharmacy staff, but consistently window service staff- have always been disrespectful and Unknowledgeable EVERY SINGLE TIME I’ve been here! The last 6 months it’s only gotten worse. Between there ever so changing staff and new hirees, you can always expect to drive out of here in a lesser mood than when you came.. (I don’t care if someone stole your entire family- you will be more disappointed after THIS particular Walgreens experience. ?)(If you get the Older black lady at the window- my suggestion- DRIVE OFF. Peel OUTTA THIS MFR- for heavens sake, save the rest of your day and don’t even bother making eye contact with her. You can thank me later.)This is hands down THE WORST PHARMACY in Raleigh NC. Unsatisfaction= ?% GuArOnTeEd or never your money back.
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August 2022 by Joy Pachowicz
Worst treatment ever received by J and his attitude..I was told by another pharmacy person.. yesterday ...that it was going out in fedex today. .IT states online picked up ..I called and J said " I remember you" ....with his haughty attitude "and you had issue last time". I am sorry but you make Walgreens look awful. The way you treated me..My medication is still in basket waiting to be picked up.. Blood pressure meds. .that I need and you could care less ?Your top peope need investigate how customers are treated..Even if you think customers are wrong you should not talk down to them... I told J it states, online, they were picked up. .J says" Well... I am telling you they weren't picked up.. " The whole time, He was speaking to me with haughty and disrespectful tone As big as Walgreens is.. you're only as big as the smallest person is towards the customer.. I read reviews here.. and realize this pharmacy and store is not treating right..