-
November 2023 by Katrina F.
Overall they got the job done. I had to go over there because no one would answer the phone and a long line of ppl were waiting. Waited, shopped, ate, then my car was done.
-
November 2023 by D P
Allen was beyond Amazing! I brought my vehicle in what should have been an easy fix but because of my error it took much longer than anticipated. Allen went above and beyond to help me and fix the issue. He even explained how to get another issue fixed that was out of his scope. He is a true Gem and I hope he is recognized for his work! Thank you again!
-
November 2023 by Christopher Laczko
Terrible, they have one person running the register and checking in cars. So you end up waiting hours for a simple flat tire fix..... And they didn't give back my wheel lock!
-
October 2023 by Roque Garcia
I got an oil change there. The service was ok, but if you call the automotive department, they will not answer the phone. For any questions, you are better off asking them in person. I tried to call for a whole hour and got no answer.
-
October 2023 by Kevin Abram
Went in for an oil change on 9/13, as the tire center opened, and was third in line. It took nearly three hours for this; it was bad enough that the person behind me in line simply wanted their car back, whether or not the service on it was complete. Unacceptable.Service: Oil change
-
September 2023 by Raj Sharma
Last couple of visits I had horrible experience. Young arrogant customer care guys.However it was pleasing to see a matured gentleman (Allen), taking care of everyone with due diligence.Service: Oil change
-
September 2023 by Isha Lyons
I went to have a tire consultation because my tire light was on. I was informed what tire needed changing. I waited 3 hours to have the ture change. After I pay;I go to my car the tire light was on. I was told another tire had a nail i ask I came to have tire replaced that cause my tire light to come that was the purpose of the consultation. I had to wait until hour 4hours for 1 tire. Then the kept my tire lock. Worst place wake forest road is better.
-
August 2023 by Tenisha Lyons
You know what. My first visit to the auto center. They did great with servicing my car for 4 new tires. Dropped my car off at 12pm and pick it up at 3pm. Thank you Walmart I will be back!
-
August 2023 by ram kankonkar
Learning from mistakes nowArrived 10:30 just for oil change done by 4:15 almost 6 hours just for oil change when you marked the q for oil change. There should be a reason behind that right. Not complaining bout tech but it’s low quality service by Walmart. First time ever worst experience in auto care.
-
August 2023 by Sarah Chong
There was a wait when I went but I was still very impressed with the service! Quentin was super informative and professional, especially with my questions about my car battery, even taking the time to point out and walk me through the details and technicalities. Thanks, New Bern team!
-
August 2023 by Jamison Burdette
Worst customer service everBought tires on website from walmart made appt. To get installed waited 3 3 hours for them to tell me machine was broke and they couldnt do itOm maybe just bad day today took daughters can in for balancing tires and a leak in one ay 830am just picked up car at 4pm nothing had been done execpt tell me tire was not repairable talked to manager he told me balancing was not on ticket and that was the primary reason for bringing it in.No type of customer service at all even from managementService: Tires
-
August 2023 by Susan Reo
The Auto Parts Center tested my battery, then charged it for me. Very polite and knowledgeable.
-
July 2023 by AC Francis
They did an excellent job with my oil change and battery replacement. They didn’t try to overcharge me for services like the dealership. Thank you so very much for getting me back on the roadServices: Battery
-
June 2023 by Shelly Gutierrez
Very fast and efficient...good customer service
-
April 2023 by LeftHandLow LHL
They never answer the phones and didn't have the tires I needed