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March 2023 by Mistica D.
I just went to find a phone case for my phone. Not only did the electronics people not talk to me, but they also offered no assistance to find what I needed. It was like I wasn't there. I went to ask about getting my eyebrows reshaped at the eyebrow salon inside Walmart but the person working there offered no assistance. Another customer offered me assistance. The only helpful person was the customer service person.
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February 2023 by Chris M.
The service my the so called manager at Costumer Service has a real attitude problem telling me I can take my returns to a different Walmart and her name is terimka or whatever but she needs to be retrained and tought costumer service the right way
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January 2023 by Lia L.
Placed a pickup order just to arrive and made wait for over 40 mins just to be told the item wasn't available and that they wouldn't be able to even transfer it to another store where it was available, was turned away and just told to cancel The order.
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December 2022 by Kathi S.
Typical Walmart experience overwhelmed understaffed and dirty. Need to have corporate values match the store. Avoid at all cost even if the price is low
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April 2022 by Nwabata N.
This location specifically is price gouging! If you go to another Walmart in the city items are half the price! I'm truly disgusted because the communities around this area are BIPOC. I can only image the decisions families are making just for basic items.
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July 2021 by Holly K.
Run from this pharmacy. You think it's cheap- but they will not have your medication, they will say it is filled and when you show up they will be out of everything you needed, they will never answer the phone, even for the pharmacy you are trying to have things transferred to and you will go off your medicine bc you couldn't get it and have more health problems. The check out staff will blatantly lie about things they know they don't know. It is not worth it.
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March 2021 by Cynthia S.
I ordered groceries from this location and the time they should have been ready they were not. I contacted corporate as the system says to do and they assured me the order would be filled the next morning and delivered since I have tested positive for COVID and should not be going into the store. The next day at 10am the store sent me a message that due to staffing issues my entire order was canceled. I again called corporate in the hopes of getting my food and asked to speak to the store manager in the hopes of getting my grocery order filled. Corporate put me on hold for a very long time and came back to tell me no one would answer the phone at the store. I have been in this store many times and they have issues with getting customers waited on in a timely fashion. It is not uncommon to wait in checkout 30 minutes. Customer service isn't something they care about.
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January 2021 by Andrea H.
I am so DISGUSTED with this Walmart and today proved it's not the employees it's the MANAGEMENT! Found a product online that stated available for pick up in store so decided instead of ordering it I would pick it up cause I was in the area...my mistake. First the employee in the toy section was very nice. She let me know that she was covering for someone else so she really wasn't familiar with the section but she would help as much as she could. Once she couldn't help me she directed me to customer service where I would find a manager. Why???? The manager wasn't the least bit concerned about what I was asking and kept saying he couldn't look up an item without a UPC code. Sir, since when? I was just so ill and frustrated with him and his lack of management skills I just walked out. It's so sad because this store is in my community and for the past 5 years to say the least I would make it my business NOT to shop there and tonight further solidified why I will continue NOT to shop there.
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July 2020 by Travis G.
As walmarts go, this is a nice location and remodeled. That said, the majority of the people working here suck and have the worst attitudes I have seen in a long time. I would rather drive another 13 minutes down the road to north Raleigh. Keep in mind that this location is only 2.3 miles from my house but I will sit in the car for 15 minutes and 10 miles to avoid the terrible attitudes. There are one or two exceptions but I don't plan on waiting to deal with a bunch of buttholes to find that 'one' quality employee. There is a Walmart on the same road 4 miles away but it is not a supercenter (no groceries). The people there are opposite. Most are pretty nice and there are only a few buttholes. As long as you don't need groceries.........