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October 2023 by Nita M.
AUTOBELL IS HORRIBLE! The customer service is CRAP and your toddler would do a better job in washing it than them!!!!! They charged my account even though a person from customer service said they would handle it for me!!! You can't reach unlimited directly probably because they know the service sucks and don't want to deal with the backlash from unhappy customers!!! It's not worth the money nor time!!!
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October 2023 by Christie F.
For the cost of this carwash, I expect better service. They rinsed my mats off but otherwise I don't think they did anything on the interior of my car. Saw little evidence of vacuuming and there was still dust all over the dashboard. Not worth going if you're in the market for a car wash.
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August 2023 by Karen S.
Rush job! Always forgot to clean something! Car had scratches but management accepted no responsibility and claimed it wasn't their machine that caused the problem! I tell everyone to avoid this place!! Wouldn't give one star but had to.
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March 2023 by Thomas L.
manager did not clean floor because he thought that it was vomit while fried chicken pan. he did ask me to apologize for not telling him while not listening to me. disgusting customer service
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December 2022 by Bryan G.
Vehicle: 2023 TahoeExterior wash was fine but the interior detail was a disaster. Armor-all was spotty at best and the guy somehow managed to get spots of it on the seats, steering wheel and outside door frame. The inside glass was worse than when I arrived. I asked the young man to take a look at the "finished" job and he said, Yeah, I'm not really a fan of armor-all." After I left, I had to stop at the first AutoZone on FON and buy $35 worth of products to undo the mess created at this AutoBell. Management should do a better job of training these young people. The young man I encountered was honestly trying to do his best but I don't believe he had been properly trained. For the record, I've never had this issue at the AutoBell on Millbrook.**UPDATE: FYI- No one from AutoBell has reached out directly as indicated in the message below.
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October 2022 by C Camp
I visited on Oct. 6. After paying and driving in, the wash machine did not appear to be functioning properly. Then, after covering my vehicle with soapy foam, it stopped working entirely. No lights, nothing. Had to drive home and wash it all off.And of course nobody was there. Called the number, tried the web site, nothing. Stay Away!
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September 2022 by Natalie Cox
Horrible! Carwash stopped and I had to drive out not dry with soap on the car. Front sprayers repeatedly hit the from of my brand new Tahoe that I picked up yesterday. I don’t know what they spray but not the car has scratches down the side. This isn’t a carwash it’s a lawsuit waiting to happen. DO NOT GO HERE!!! And phone has been disconnected to call them.
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September 2022 by Jeff S.
You guys got me (and my money) - good one. Thought I would get my dirty truck washed, wanted full service and randomly pulled into your car wash. Employee 25116 sold me the $32.99 package. I wanted the basic package but he told me I needed that one for interior cleaning. Time to claim my truck and load grandkids, to include car seats and back packs. Yes, I removed car seats and flipped seats up to accommodate easier access for vacuuming. Opened back door and first thing I noticed was dog hair all over the floor. Mind you I have Weather Tech floor coverings. So employees did not remove and clean nor did they vacuum. I asked him to vacuum the floor, he grabbed the hose and drug it across the floor and said "see, our vacuum doesn't work on dog hair"...what? As I opened the door on the other side, I noticed the interior door was still dirty. I asked him to wipe it down. I was informed that I would have to purchase an upgraded package for that, ...really!? Claim # 2079, sale# 70524548401. Oh, and besides your employees not wanting to provide the service purchased, you may want to check into those vacuum cleaners not not lifting dog hair. Fragrance bottle must have been empty too...
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September 2022 by Lindsay M.
The only good thing about this place is that they are quick but that's because they don't care about how clean your car is. First of all, I will pay for convenience and I came here because it's one of the only full service car washes in the area.... I should have saved my money because I could have done a better job myself. I could maybe reason with them not being able to get all the dog hair out of the floor mats, but you really couldn't get the bird p*** off the windshield??? Will not return and honestly need a refund.
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June 2022 by Adxel R.
Great job , came here in the morning they attended me and a timely manner and left my vehicle spotless what away to start off the morning
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June 2022 by Tanicia C
The vacuum worked but suction is very low and a horrible smell coming from the vacuum system. Won't be back.
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May 2022 by Kanada L.
Frustrated monthly $40 plus member. These last 5-6 trips have forced me to talk to the manager each time. One they broke my windshield wiper, then left me back seats and floor dirty, then they directly sprayed my control panel (it finally started working again after 30 minutes) and today, my very last day here ever!!! They literally told me I was done, and i knew what my mats looked like underneath before going through...guess what, LOOKED EXACTLY THE SAME WHEN they gave me my car back...I took pictures and showed the Manager, who THE EMPLOYEES couldn't find, although I was able to locate him hiding in the actual car wash, leaned against the wall on his cell phone....you can see the pictures.....they owe me for last two months which have been hell!!!!
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March 2022 by Bridgette Nelson
I went through this Car Wash and it does not clean you car. Do not go to this car wash, you waist your money. My car looks awful, the same way it did when I arrived. There is no one there to assist you in getting your money back. I am going to report this company to the BBB. STOP!! Do not take your car there.
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March 2022 by Michael Beck
Best car wash in town and the only automatic touch less. All the others ruinous paint
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January 2022 by Chip Haver
Pretty good for a quick wash...usually a very fast in and out
