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November 2023 by luz berrio
I recently made an appointment for eyebrow lamination ,legs and Brazilian . I got my services done by Tiffany and I got to say ,she was very calming and professional she took her time explaining the whole process and aftercare ,was very knowledgeableand did an incredible job . I have been getting waxed for a long time and hands down the most gentle process I have had so far ! I’m so pleased with how everything came out and the overall experience was very pleasant .
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August 2023 by Lindsay Blackwell
I definitely do not recommend either one of their locations. Tiffany is unpleasant and unprofessional and very disrespectful with her smart mouth. She also doesn’t not clean the tools properly. I watched her use tweezers and immediately put them in a disinfectant solution however, the tools are supposed to be washed with soap and water. Not washing does not disinfect instead it contaminates the disinfectant solution. When I asked why is that not being properly cleaned she said the manager doesn’t allow to clean with soap and water. Disgusting. And I will be reporting them.
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August 2023 by Julie Driver
This was the first time I have visited this business. I was thoroughly impressed with the staff and Alana. She did an awesome job on my eyebrows including tinting them. I’m on week three and they still look fantastic. I will definitely be back to see Alana.Service: Eyebrow waxing
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August 2023 by Mariah Whittaker
I got an eyebrow wax and tent with Alana. She did an amazing job. I also got a lower leg wax. I couldn’t believe how smooth my legs were. Alana was so friendly and detailed. Definitely go see her!Services: Leg hair removal
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July 2023 by Destiny Ford
Had an amazing experience with Stephanie! It was very comfortable and not near as rushed or painful as it is at EWC. 10/10 highly recommend
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June 2023 by Lauren Davis
Eyebrow Henna- The ladies were so helpful and informative. They went above and beyond! Loved my eyebrows!Service: Eyebrow waxing
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May 2023 by Kimberly James
Ruchi was great and gave fast service. I will be back for more waxing!
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April 2023 by Lindsay M.
I always have a good experience here with Rushi as my technician. I get bikini/Brazilian and she is very thorough and professional. When doing regular maintenance my appointments are less than 20 minutes. Highly recommend herServices: Brazilian waxing
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February 2023 by Murhzxa 3x
Rucci was very pleasant and professional. She made my experience calm and relaxing. Her personality was a treat. I will definitely be contacting her for future wax services.Services: Brazilian waxing
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November 2022 by Michelle Pooler
I started seeing Tiondra at Waxing the City last year for my eyebrows. She creates such a welcoming space. I recently, nervously talked to her about a Brazilian and she offered so much kindness and knowledge. She made me feel super relaxed and comfortable about trying it. I’ve now had two with her and I will absolutely keep doing it. Anyone who sees her can tell you that she’s a friendly perfectionist. She leaves no stray hair behind! I love Waxing the City and will keep going back because of Tiondra!Services: Eyebrow waxing
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November 2022 by Natalie
Best wax I have had in NC! I really recommend getting waxed by Ariele. She was very thorough and kind.Service: Brazilian waxing
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September 2022 by Christy Lucia
Sadly I have to update this review with a single star, down from the five I was previously able to give because my former waxer there was amazing. However, the people running this place are NOT amazing. I've had to deal with so many billing issues and outright unprofessionalism it is INSANE.They were double billing me for MONTHS on two separate cards, and when I asked for a refund of the erroneous charges and was told I could use the credits toward buying their products, or book multiple services at once to use them up. That did not make me happy but I said okay. I moved 30 miles away and they're no longer convenient but I figured I'd eventually manage to use them up and would not have to pay for waxes for awhile.I have the voicemail from with your staff acknowledging that not only did I cancel, but they were double charging me the entire time by their mistake.A few months after canceling I was finally going to be in the area and I attempted to schedule and use one of those stockpiled credits. On my way there I was caught behind a car accident, which would make me approximately 5-10 minutes late. I called immediately to let them know and they told me I'd have to reschedule because more than 7 minutes late was unacceptable. I checked their online schedule and they had the entire remaining day open; there was no reason to tell me I couldn't be a few minutes late. She claimed they were so busy they could not accommodate me. How? They don't accept walk-ins. I was staring at the schedule and it was wide open. When I asked her about it she said I was wrong. LOL. Okay.This was the final straw for me and I told her that's fine; cancel it, remove me and all of my info from their system and make sure they don't ever charge me anything again. I decided the unused credits were a wash and not worth fighting for, and certainly not worth using.I reiterated this before I ended the call because they told me they had to "reactivate" my account for the appointment in order it use my existing credits. Does that sound as scammy and fake to you as it did to me? Reactivation sounds like code for "gonna start charging you again" and SPOILER ALERT. They started freaking charging me AGAIN.Clearly they can't be counted on to do the right or honest thing, so I contacted my bank and filed a chargeback, and now I'm headed to the BBB to file a complaint.TL;DR go literally anywhere but here. I hate to say this, especially because Laura is the best waxer ever and this isn't her fault. But the people running this place are not treating customers properly.Services: Brazilian waxing
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August 2022 by Alayjah Morrison
Tiondra IS that girl‼️ I have been getting my Brazilians done by her since she started working there last year. I had stopped late last year because I found out I was pregnant. I came back last Saturday after being 7weeks pp and she was ready to come hug me lol I love our conversations during my session. She will inform you of the ends and outs of care before and after service. She also does an amazing job‼️ She is punctual and provides outstanding customer service‼️
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August 2022 by Anastasia Williams
I was extremely nervous about the appt, however , Ruchi, did an amazing job! She was professional and gave great suggestions for care after service!
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July 2022 by Katherin Garcia Quevedo
Tiondra is the best!!! This was my first getting a wax and she made me feel comfortable. I have really bad anxiety and this was a huge step for me and Tiondra just was amazing! She informed me of everything like after care what would hurt and what wouldn’t. She also distracted me during the wax which was really helpful. Will definitely come back!!
