-
October 2024 by Med Ben chahboun
This branch is, hands down, the worst in Raleigh. I only use it because it is the closest to my workplace. The tellers at the window will spend more time asking you questions about your personal life than actually doing their job. If only they would stop trying so hard to "be nice" and focus more on being prompt and stop with what feels like interrogation.
I also do not need to be reminded that I can use the teller machines to make a deposit EVERY SINGLE TIME I go there from the same tellers at the drive up window. It says to me that you don't want to do your job and that sends a bad message to your customers.
From now on, I'll be using other branches that do not use these tactics.
-
May 2024 by Ava
Stephen is always very helpful and always makes my experience enjoyable. Thank you!
-
November 2023 by Akshay Prabhakar
Don’t know why others are bummed out by this branch. It doesn’t look like it’s the safest location. It’s tucked away at the intersection of a busy street and 440, where all the heavy construction is going right now. It shares the lot with a huge old K-Mart that looks like it’s been shut down for years. Not clear why Wells Fargo decided to keep this location rather than move this to a busier, more accessible one but it’s inaccessibility is also probably the reason why there was almost no one inside except the employees.I Was able to get right to the counter to transact my business without any wait. The teller was very friendly and bantered with me while taking care of my transaction. This location also has 3 drive-up banking lanes. I’ll be visiting here again for sure since it’s on the way home from work for me. My home branch is always busy and there’s always a long line to get anything done, so this is going to be my go-to from now on.
-
July 2023 by Maria Golubenko
Bankers are very helpful here.
-
June 2023 by Maribel Flores
I like
-
June 2023 by Jake Fletch
Closed at lunch? Makes a lot of sense.
-
January 2022 by Debbie Verhoeven
I was scammed out of my life savings!!!!!! Wells Fargo stayed with me through the whole process!!!!!And I even got my money back! They were sooooooo awesome e very step of the way!!!!
-
January 2022 by Atrain W
Horrible service will not be coming back. Please do no cash your checks here they will mis count and blame you for it
-
December 2021 by Jamie L.
This WF really helped me out today and went above and beyond in their customer service! Erika the branch manager and ALL her associates are very professional and very friendly and will do everything in their power to help you with your banking! Would highly recommend them! I was literally blown away by how well I was treated! Thank you all again - Jamie
-
September 2021 by Diego Armando I
The worst customer service to open a new account, Mr. ortiz don’t help anything and he was just trying to find an excuse to tell us that we can’t open the new account. he looks like he was ready to leave early that day and he never give us other options. Very disappointed for the first time at wells fargo branch.
-
August 2021 by amal aburub
Horrible branch . Very poor customer service. Arrogant manager. I took all my business down the street to fifth third bank just not to deal with this Wells Fargo branch despite how close it is to my house.
-
May 2021 by Benji K.
Had an appointment with Erica. She was extremely professional and friendly, and was expecting my arrival. Great experience overall.
-
November 2020 by Tim Hamilton
Had a problem with my ATM card it was resolved in 5 minutes
-
November 2020 by Bill Stager
Good support for my transactions.
-
June 2020 by Joel World of Fun
Wells Fargo is a worthless bank, they sure love to take more money out your bank faster than speed of light on overdraft fee. Call to get help no help
