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August 2023 by Mitch Vermillion
It's slow going at this branch and the security guard was on his phone the 20 min I waited in line . What a job not very safe.
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February 2023 by Peter Fradella
Always in and out very quickly. Friendly tellers.
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January 2023 by Ahmad Farhad
Had a real bad experience on the drive through service today, the unprofessional African American male at the window was having a bad day, he didn't acknowledge me or bother to say a word when I approached him, he just opened the drawer for me. , I dropped some cash, card and ID, he deposited it to the wrong account, he got mad when I asked him to move it to the right one, he stated he don't have to ask me which account to deposit it to. SERIOUSLY???
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December 2022 by Rebeca Aspuru
This location is understaffed. There aren't enough personal bankers to assist with the amount of clients walking in. Wait time today was over an hour and with the district manager present. Only one personal banker on a busy Monday was available to help so many people.
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November 2022 by Fazel Zarghon
The only branch with no drive through cashier-check under 8k ?
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July 2022 by Dan Clark
Once again slowest bank in raleigh. One teller working the inside, but two tellers doin drive up. I have a business account and it takes me 30 minutes to get a deposit and change. They stand back there talking servicing the drive up window while the customers inside wait. Will be moving my business account asap.
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May 2022 by Lakema Rolle
The male at the drive thru window is very unpleasant and unprofessional. I never have this issue when Jose is there but this African American with the spiked hair is always rude when I go make my deposits for my place of business. I truly think he hates his job.
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February 2022 by Shay Cox
For months now its ridiculous that this is the only bank that I have issues with not having any employees working. No matter what day its one teller. That is ridiculous. I went again today on a Saturday and No one was even working on the side for other assistance like bank account or card issues. And the line was out the door for banking because its ONE teller.
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June 2021 by Marcus Short
Horrible service. From top to bottom. Tried to open a business account with the intentions of depositing six figures and these people had no clue how to do it. The branch manager didn’t even try to help. This was the 3rd time I had a bad experience with this branch and the same branch manager is present but unwilling to help! I’m moving all my money to North State Bank where they treat you like family, and you should too!
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June 2021 by Caprice Daniels
I can't believe my mom has been with this bank for 20 years and this simple teller wouldn't take her deposit slip because he wasn't satisfied with her signature. SHE JUST HAD A FREAKING STROKE!! Awesome customer service
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February 2021 by hilda jay
I have 5 accounts at this bank. Including my mortgage. I had a car financed through Wellsfargo and paid it off. I am very disheartened after applying for a Business Line of Credit/Business Credit Card, and was denied. There is no bankruptcy, no repossessions on my credit. Credit score is good. Very disappointed.
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October 2020 by Deon H
Excellent service as always from Nikita.
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July 2020 by Brielle Cashdan
Not well organized at all. Have to use drive thru due to COVID and all three experiences have been terrible. They consistently help people out of order— took nearly 30min to just switch our larger bills for ones because they helped those who drove up after me first. Every other Wells Fargo i go to they are extremely nice and helpful but this branch is useless if you want to do anything quickly without frustration
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December 2019 by A Journey
Only after 3 minutes talking to me he said he gotta go ....
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December 2019 by Deon Harrison
Excellent service as always from Nikita.
