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February 2022 by Marissa M.
I don't shop at Harris Teeter often but when I do it's the Strickland Rd location hands down. The negative reviews are not favorable but my experience here has been nothing short of fantastic. This location has one of the best pharmacies, equipped with a Starbucks, Sushi counter, fresh bakery items and quality meats for less. I had no problem whatsoever with the produce. All fresh and on sale. I enjoy the lemon cake, chocolate croissants from the bakery and the sushi selection. The NY strip boneless steaks are cut to perfection for under $10 for 2 steaks. The service here is excellent, the store layout is clean and organized. The staff go above and beyond. My favorite H.T.
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September 2020 by Amber P.
This was my first time shopping at this location on Wednesday. The store was pretty empty (around 10-11a) and there were a few items that I couldn't find. There was an employee who was doing a shop order for pick up and she stopped what she was doing to help me find what I needed. Unfortunately, the rest of the staff wasn't as helpful. There was only one check out line open - which was fine since it wasn't too busy. However, the lady that was checking people out was new (it was obvious as I stood in line to check out). I was second in line and then the line started to form behind me. The line moved and I was next in line. The line grew behind me with three other people, so four in total. The last lady in line kept getting loud asking if there were any other check out lines open. Obviously there wasn't but she kept pacing around like she was going to make a difference. A man appeared from the door to an office and got someone else to open another check out line. Logically and like EVERY other store does, they grab the next person in line, which would have been me. Instead, they grab the last two people in the line behind me and begun to check them out. That leaves me and the other guy behind me. I am pretty upset as I have been waiting in line with ice cream which has started to melt from my wait and these people decide to get the last people in line who haven't had a wait. Poor customer service. The guy behind me eventually went to the other register when it was my turn to check out. All three people behind me were checked out and gone by the time I finished my small order of less than 15 items. James and Kim (the ones who opened the new line) need to be trained on how to effectively move the line and treat the customers who have been waiting the longest with respect. Kim rang people up while James bagged. Obviously the lady that was on the register I was at needed assistance with bagging to help speed her up. Will not be back to this HT. Thankfully there are others to choose from in this town!
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December 2019 by Gabe K.
This is for the sandwich making station. Plan on about 20 minutes to get a sandwich if there's no one ahead of you. Otherwise it'll be 30+ minutes. Add more time if anyone gets a cheesesteak. Not sure why they can't seem to make more than one at a time. I've successfully gotten a sandwich here on my lunch break 1 out of 4 tries. 3 of those I ran out of time waiting for my turn and had to just get something pre-made.
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October 2019 by J S.
There was a woman in this Harris Teeter today with a small poodle on a leash. Clearly not a service animal. Asked the manager and he said they let in emotional support animals- no problem. He also said they don't ask customers with pets why they are bringing them into the store. Shop somewhere else if you find this disgusting.
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September 2019 by J D.
Abandoning this store, as it seems they have as well. Their produce is literally rotting on the shelves and it is very common to see past-date cheeses and other items in the produce/specialty area, as well as with shelved products. I was hoping that the Publix going in would force them to step up their game - HT even went so far as to renovate to stay competitive... so it seemed like a natural progression. Unfortunately instead of rising to the top of grocery stores in that area, they've slid to the bottom. But there are many other stores within a mile or two to choose from that didn't give up.
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June 2019 by Ianto J.
Why does Harris Teeter always have the worst produce? (Rhetorical) The watermelon is bland The cherries are always tart The Brussels sprouts are always soft The kale is usually wilted If only they paid attention to the produce like they pay attention to their physical plant. I wonder if the owners of Harris Teeter shop there...my guess would be that they opt for Whole Foods.
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May 2019 by P G.
My husband & I have shopped at Leesville HT since moving to Springdale in 2001. The "cash" registers have recently become a problem as around 1/2 of them do not take cash. Since I only pay in cash, if none of the cash registers are free, I usually use a non-cash register and ask the clerk to take the money. Unfortunately a few times (including Friday afternoon), the clerks have refused to take cash and insist that I wait until a cash register is free and ring up my groceries all over again. I solved that problem this morning - Publix across the street has 5 working self-serve registers. I'll consider coming back to HT when they fix the registers.
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May 2019 by Marie S.
This Harris Teeter is the best grocery store ever! If you want anything they will jump through hoops to get it for you. I needed ten 11 packs of Iced tea they ordered them called me when they came in. James the manager is always friendly and helpful. We came from the north he has gone and ordered Salem hot dogs you can't beat this store.. they even take Public coupons st I don't have to go to that store.
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April 2019 by Mary A.
Cashiers are way too chatty. Just be polite and ring up my groceries please.
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December 2018 by David D.
Love this HT. Open 24 hours. Quick in and quick out. The remodel makes the store super customer friendly. The staff is friendly and efficient. Thank you Harris Teeter and keep up the good work. I gladly pass the Publix on the way to HT.
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December 2018 by Rebecca R.
I've been doing all of my grocery shopping here 2-3 time a week now for a year. The young people that work here (cashiers and stockers) are phenomenal-- extremely friendly, helpful, quick (once you get up there). Unfortunately, the managers are about as unfriendly as they come, specifically the person who appears to run customer service and the person who appears to run the fresh food section in the afternoons/evenings. I've had multiple encounters with each over the past year, and every time they make me feel as if I'm bothering them. It's really awful, and I have no idea how they're still in their positions or why they're even in customer service. It honestly ruins my shopping experience. Also, although the cashiers are great, checkout is most always super slow. There never appears to be anyone managing checkout lines and opening up more lanes as they get busier. I almost always wait 5-10 minutes in line with a toddler before being able to start checking out. Everything bad happening in this store seems to be a management issue. I hate switching grocery stores but I think it's time for me to check out the new Publix across the street.
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October 2018 by Stephanie D.
The Strickland Harris Teeter is a solid choice for grocery shopping since the remodel. They now have a Starbucks (The Brier Creek Harris Teeter is bigger and better). The wine and beer selection is the best thing about this location. Three stars because they don't carry the milk I drink (Ripple -pea milk, vanilla, sweetened).
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June 2018 by Sean K.
HORRIBLE manager: A cashier forgot to put my mother's groceries in the cart, but seeing how my mother had a client on the way, she had to call me from wake forest. I show up after stopping at my mother's and explain the situation, to which there was an unimaginable amount of confusion (my mother had called to notify them to hold the bag). After it finally clicked that maybe the bag i was looking for was the one that matched the description in the back, they were happy to send me on my way. After driving across town, on an empty tank, hobbling with a blister, and leaving my girlfriend at home, that manager asked me what right i had to ask for a cake. A FREAKIN CAKE, i didnt want money or some impossible retribution, i wanted the damn $10 cake for my girlfriend. The cake that goes bad in a week or two. This d0th3ad bitchouli admitted the following as i asked them: YES i am in charge here, YES one of my employees messed up, YES im only giving you what your mother payed for, NO i cant give you a cake for your trouble on our behalf.