-
January 2024 by Valayna D
******* was wonderful. The service and process was quick and easy. The car I bought looks and drives really good. Thank you ******* for your help and patience.
-
November 2023 by Tracee Harrison
Mr Mark was my sales person and he was excellent. He made it work for me and he was very straight forward and answered all my questions. He got me just what I wanted!
-
November 2023 by Renee Steed
Stacey sold me both of my cars. She is very kind and works very hard to make sure that your car buying experience is a great one. I hope to purchase a third vehicle from her sooner than I think. ??
-
November 2023 by Justin (SUMO)
Came in for a 2023 last call widebody dodge charger swinger that I seen online and it having a $4,500 discount just to come in and find out it was a “mistake” made… Anyways Paul M had great service and made my family and I feel at home and worked with us to get a good price! Officially apart of the #392crew!!!!
-
October 2023 by Wendy Alas
Huge thanks to Ramesh for helping me with my purchase! This was my first time car shopping on my own. He was upfront and honest during the process and had a lot of good insight. Had a few cosmetic concerns and he took care of them right away.
-
October 2023 by Doug Main
I would give them a negative 5. I bought a 2020 Pacifica from them in Aug. The check engine light came on. I went to have it checked only to find out that there was damage to the underneath of the van (oil pan, radiator frame, exhaust and a few other things). They certified and sold a damaged vehicle. I have gotten no where with them. BUYER BEWARE!!UPDATE: I am still going back and forth w Westgate. I was told on Sept 25th that the issues with my Pacifica would be investigated and they would get back with me. It is now Oct 10th and I still haven’t heard anything back.I have made numerous calls with very little response. I was offered up to $500 to have my oil pan fixed - it cost me $1300 to have it fixed. The oil pan had been resealed and was not properly done. I get passed around between sales and service - I am told someone will call me to discuss the issues with my Pacifica but no one calls.Westgate knows they certified and sold a damaged vehicle and avoids dealing with it.I was hoping to come back and write that they had resolved the issues with my van. I just get the run around.GO TO ANOTHER DEALERSHIP TO BUY YOUR NEXT CAR!!
-
September 2023 by Doris H
***** was amazing! We knew what we wanted, had done our homework, and he streamlined the whole process for us to drive home in 3 hours!
-
August 2023 by Matthew Mayne
Update, which doesn’t change how I feel towards the sales and finance or other team members I interacted with (5 stars all the way for them!), but is a reminder that one cannot be too careful when buying a used car, even from a large/well-established dealership :(. And yes, I could/should have brought it to a mechanic or dig into all the nooks and crannies before agreeing to buy. I usually do that, but had a false sense of security.I asked if a service had been performed before the car was sold, but there was no record so I brought it to CrossRoads Ford in Wake Forest for the 60,000 mile service.The air filter was a lovely dark shade of gray and the cabin air filter was even darker and looked to have a rat’s nest in it :(. I didn’t even ask what the oil and other fluids looked like, because I didn’t want to know :(. Again, I usually check these things myself, but I felt comfortable and took for granted that a reputable dealership checked those things before putting a car up for sale. That mistake cost me over $300, and cost them two stars.After two other dealerships, I was a weary and crabby car buyer when I Met Chauncey Williamson at Westgate Chrysler Jeep Dodge Ram to buy a used Mustang convertible.I was greeted outside and escorted into the building, explained I had an appointment, it was confirmed on a really handy tv/monitor, and I was helped promptly.Chauncey is friendly, candid yet professional, and provided me with a delightfully straightforward car buying experience. He even laughed at my jokes and had some good ones of his own to share :).Finance manager Garrett Trowler managed to cut through any of the red tape I’ve encountered with finance departments before. He was knowledgeable, pleasant, professional, and FAST!Even the team members who weren’t working with me, people who had nothing to gain by interacting with me, such as Tyler, were pleasant, candid, and just fun to chat with.I recommend this dealership based on my experience of buying a used car from some delightful people.Thank you guys for taking the irritation out of car buying.
-
August 2023 by Kelsey Kershaw
Had a great experience with Westgate! I came in for a car that ended up selling the night before I got there. But Jacques Michel helped me find some other options and it worked out even better. Jacques was completely supportive of me finding the best interest rate whether through my own bank or through them. I appreciated that. Was able to get a nicer car than I came in for at a monthly payment that worked for me!
-
August 2023 by Heather Green
I went in knowing exactly what I wanted to I think that helped the process go extremely smooth. My salesman Paul Hayes was the nicest and made sure I understood all the features of my new car and there was no pressure or anything. Just easy conversation and a good time. Really happy with my purchase and the process. They delivered the car to my house and that was extremely helpful as I am a busy full time working mom and the dealership was 45 minutes away. All the follow up has been great and I would definitely recommend anyone to go check out Westgate for their new car! Ask for Paul!
-
August 2023 by Ricky Healey
I worked with Emma virtually, Tyler as the salesman and then I forget the finance managers name (sorry!). Best experience in a dealership.They fought to make me have a break-even trade in, so no negative equity.They found a way to add a bumper to bumper 2 year warranty with GAP for me (all free)Called the bank to lower my interest rate by 7 percent.Got my final monthly payment with $0 down and it was lower than they originally said, and I got the warranties and coverages which wasn't even included in the original estimate. Taxes were included as well in the price.All this and I didn't even ask. Didn't have to fight back and forth or check if they were doing anything shady. They just did it all while I waited and then came out basically saying "Hey I hooked you up, this is what we can do for you."I bought a 2017 Durango GT. I would definitely recommend to anyone looking for a car. 10/10
-
July 2023 by Crasean Roy
This dealership is absolutely awesome. As soon as I pulled up I was helped by an employee. They never haggled a price to me and made me feel comfortable. My salesman JACQUES MICHEL helped me with my trade in, got me a comfortable monthly payment and I was out of there within 2 hours. Big shout out to JACQUES MICHEL and the west gate team. The Chrysler 300S is clean…thank you.
-
July 2023 by Darrell Evans
We had a very great experience buying a 2012 Ram, had a great salesperson Paul Hayes, he was very professional, friendly, didn't waste any time getting us a great deal . Everything was quick and simple and we were on our way. Loving my First Dodge Ram! Thank You ! Darrell Evans
-
July 2023 by Julie marvelli
I had an exceptional experience purchasing the coolest Jeep Wrangler ever, all thanks to salesperson Ernest and finance manager Melvin. Ernest's expertise and enthusiasm helped me find the perfect match, while Melvin's financial guidance made the process stress-free. They treated me like family, addressing all my questions and concerns with patience and kindness. Their professionalism, dedication, and genuine care for customers stood out. I'm now the proud owner of the coolest Jeep Wrangler in town, thanks to Ernest and Melvin. Highly recommended for their exceptional customer service. Thank you, Ernest and Melvin, for an unforgettable car-buying experience!
-
June 2023 by James Stephanie Carney
Wow! What a CLASS- A dealership! We had been searching the triangle for a dodge ram 1500 and Westgate made this happen! Ryan, our salesman was very professional and friendly and made sure all our needs were met! He was very prompt in responding to our questions and finding information we were looking for! We bought our beautiful dodge ram 1500! Drew and Allen in financing and the managers were so helpful and made our buying process easy and stressless. Definitely recommend this dealership! We will be back for our next car! Thanks Westgate!
