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February 2024 by Raj Prasad
These guys are the best in the business great repair work, honest. And good prices
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December 2023 by Amy DeBorde
Natasha and the Westgate Imports team are phenomenal! Their customer service is top notch! I really appreciate her kind and knowledgeable responses! <3
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November 2023 by Brooke Conn
It’s been months since my last review and their staff still hasn’t resolved their mishandling of funds. They owe me thousands of dollars. This place is a joke and their staff is incompetent.
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November 2023 by Christine Mott
So the story begins with my car not starting, we tried jumping it for over an hour and it wouldn't start we called a Tow the tow truck driver accidentally dropped off my car on the wrong side of the service station of Westgate. So WG tries to charge me $40 to literally drive it 150 feet. So after sitting for two days in the wrong area of Westgate, one of the service guys finally tries to jump my car, it starts, they drive it to the right location, another two days goes by and almost 500.00 later, it's a dead battery. Save yourself time and money, go else where. If I could leave no stars I would. Made a mess with going through my car obviously not familiar with Mercedes Benz.
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November 2023 by Teresa white
We get our car's serviced at westgate imports Monique is awesome and very accommodating to our needs and does everything in her power to help us to stay on schedule by having everything ready for in and out service...Awesome!!
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October 2023 by John McCann
It’s the little things. Like Matt providing guidance over the weekend when the shop was closed so my stranded vehicle could be ready for service first thing Monday. His customer care is consistently good.
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October 2023 by Lori Burrell
The staff is absolutely AMAZING! If you want to go somewhere that is trustworthy, this is YOUR place! I have been dealing with this business for years and they ALWAYS go the extra mile!
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September 2023 by 4 Patel
I have been going to Westgate Imports for buying cars and to their service department. Their service department has very friendly staff and I have never been disappointed with their workmanship. All my cars get serviced there and I trust them to do good work. Thank you Westgate Imports - it's hard to find good, reliable and trustworthy repair shop.
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June 2023 by Grace S.
if there were -100 stars that would even be too good. bought a 2014 jeep wrangler 6 months ago. too it home has the death wobble. bought a extended warranty from the dealer when I purchased thejeep. found out I have to contact the dealership to start the warranty repairs. I havenot been able to contact them. no response 5000 $ out of pocket jeep is still no repaired. it had been a total nightmare!!! run away. I amtelling you. corey the new general manager joined the circus. thought he would helpmebut he just is following the leader. hired a lawyer. I'm done
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March 2023 by carolina cordero
This place is phenomenal. Clean. FastEfficient very honest and organized. Price is good for the labor and they care about the quality of their work. Monique was very helpful and considerate. Always willing to help beyond her means. Overall great place and has a has station attached for convenience
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January 2023 by Christina Kushner
Brought my car in due to a rumbling noise and they replaced engine mounts. they also fixed a few other things including the brakes. Took the car back and noticed a new noise, the shop checked it over and said nothing was wrong. a few hours later, i’m stopped dead in the middle of the road. brought it back again to the shop and they forgot to put bolts for the brakes onto car. the next day, car is squealing at all times. now a piece of sheet metal is loose by the brakes.4 times they had the car to look at. 4 times they had a chance to fix the car and making it working condition completely. the shop manager is extremely rude and i would not trust one person that works for her or this station. an awful experience. BEWARE
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November 2022 by Bruce Klein
I had tires delivered from tire rack and with written estimate for mounting and balancing of $88 dollars. When I went in to pay they tried to strong arm me asking for $236 BECAUSE IT IS AN OLDER PORSCHE and they wanted an hourly rate. It only took one hour. I showed them my paid receipt with $88 estimate. They refused and insisted on payment of $110 plus tax. Couldn't wait to get out of there.
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September 2022 by Richard Ezzo
Great place. I did my research and when I went to look at the car they had a very "hand off" experience. Not pushy or shifty. I feel as though I got a good deal and would definitely purchase from them again.
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August 2022 by Nick C
I needed a minivan last June, and Westgate had a few advertised that fit the bill. The dealership was easy to find, the office was clean, my salesman Paul was a really nice guy, the test drive was great, and the final price was extremely competitive--several thousand less than what I could find for comparable vans at other dealerships. After purchasing, I had some questions about the title transfer and other paperwork, and Miss Kate helped me out every time I called. Here we are 10 weeks later, and I'm so glad I bought this van -- it's not very often that I can give a car dealership a five-star rating, but Westgate Imports has been great to work with. Thank you all!
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August 2022 by Brett Shak
Awesome Dealership! Probably the best experience I’ve ever had purchasing a car. Paul and Kate were the absolute best to work with. They made the experience easy and comfortable. No pushy salesman or sketchy tactics, just genuine people that are there to accommodate your vehicle needs. It’s hard to find a dealership where you can walk in and feel like you’ve known the people working there for years. What else can I say? If your in the market definitely stop by and check them out!
