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December 2023 by 磯野直丈(Joe Isono)
I bought a used car here last month and there were some defective parts that I was not told anything about beforehand. I was not told anything about it beforehand. The staff was not bad, but I was not satisfied with the post-purchase service, to be honest.
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October 2023 by libcon22299
Paul Malanowski put us in a 2016 Hyundai Sonata that we absolutely love. He made the entire transaction a pleasure and was a joy to deal with. I would give 6 stars if I could! Will definitely go to Paul for our next car!! Thanks Paul!!
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September 2023 by MAP
Service was phenomenal. I had worked with ROLF and he was very patient and genuine. I had Ubered 1 hour and 30 minutes to the dealership expecting to leave in my new vehicle the same day and things didn’t go as planned initially. ROLF drove me back home in his personal vehicle and didn’t ask for nothing in return. He also kept me updated about the process to get into my new vehicle. I returned to the dealership a week later and this time I was able to leave in my new ride thanks to his expertise and patience. He’s very honest and professional about the process and till this day he STILL check in with me to make sure I’m enjoying my ride. This man deserves to work with every customer that comes through that door. If I could I would give 10 stars. You guys please ask for ROLF I promise you won’t regret it!
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August 2023 by sandi tornel
I got the best salesman EVER!! If you go, make sure to have GEORGE as your salesman. I was in there for hours asking questions. I was always taken seriously, he was very patient and gave us good counsel. He was honest and helpful, and firm but not pushy. He‘s great! He did everything necessary to make sure we felt safe and good about buying the car. Thank you!
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July 2023 by Natalie R.
Service takes so very very long very disappointed on how long it took just to wash my car !! Don't come here if your in a hurry
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July 2023 by Travis R.
Had me in and out inside of 30 minutes. Truck looked great afterwards as well. Will definitely be coming back see them!
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July 2023 by Mercedes Sierra
Tyler was great. He dealt with us very professionally. He gave us options he was very knowledgeable, wheeled us back in when we were ready to give up and leave and got us in the car that was a perfect fit for my son in the military. Thanks you Tyler.
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June 2023 by Jo W.
Total disappointment. A few months ago they hand-washed my van because it's too tall to go through a regular car wash. Yesterday I had it washed again, only to be told they can't wash the top because they don't have a ladder and they "don't do that". Also, several spots on the outside were NOT touched. Windows and windshield have to be redone. They broke off a motion sensor and didn't bother to tell me. I found the broken one on the backseat floor when I got home. Now, this 77 year old woman, recovering from two spine surgeries, has to get on a ladder and attempt to wash the top of the van, and clean all the spots this disgusting car wash missed.I'm really mad.
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May 2023 by Alik G.
Although it takes them a bit longer than the usual car wash, it is only because they do a very thorough job. They removed near all the dog hair that was in my van. Phenomenal job!
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April 2023 by Jessica W
Kennis Blackwell is the person to go to for any of your car sales needs! His super friendly and very informative of any car you ask him about. He keeps it completely honest with you and makes sure you look at the carfax on any car you mention to me. His easy to communicate with and very understanding. Please go to him!
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March 2023 by Tona S.
Besides a long wait and a very "average" wash, instead of putting down protection over the vehicle floor mats, I ended up with mats covered with oil from the cleaning person's feet. I won't be returning to this overpriced business; that's for sure.
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March 2023 by Tony Loya
They post cars on third party websites that they don’t have or lie about their features so that they can hook you and so that you call them. Then, they try to sell you on other cars. When I asked their sales guy Edward Muhammad about it, I received NO RESPONSE. You have a generation of grown men who just don’t work anymore and rely on lies to make a living instead of hard work and solid morals. Congrats on the one star, buddy.
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February 2023 by Vernard Ulrich
Dylan was helpful and low pressure. I appreciate the relaxed sales approach over feeling pushed into a purchase. The vehicle was sold for less the KBB value and has worked well so far. Overall positive experience.
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January 2023 by Tai Fuller
I finally got to buy a car from Mona Hall here at Westgate Chrystler Jepp Dodge RAM.Over the past 3 years I've visted Westgate Chrystler Jepp Dodge RAM and it's been a pleasant experience working with Mona each time. Mona was very attentive and followed through with word. She made the buying process simple and smooth with no pressure. It felt like buying from a friend. I would recommend you ask for her if you are in the market for a new or used vehicle.
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October 2022 by Parker Bowers
Kennis is the man, he stayed on top of the entire process. He helped overcome every hurdle and ensured the deal happened exactly as discussed. He gave up part of his day off to follow-up. Great customer service and all about above and beyond. Kennis was great about managing and ensuring expetations were met. You sealed the deal. Thank you.