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March 2024 by Remon loutfala
I recently visited Wingstop for the first time, and the experience was nothing short of a disaster. From the moment I walked in, I encountered an employee with a terrible attitude at the register. But the real nightmare began when we accidentally spilled some sauce. Despite our efforts to clean it up, we were met with ridicule from two younger employees."You have two hands, don't you?""You're a grown adult, aren't you?""You made the mess, didn't you?"These were the snarky remarks they threw at us. When I asked them to clean it up, they had the audacity to retort, "Do you clean a mess at your dinner table, oh wait you probably don’t, you make your wife do it."I was beyond shocked at their disrespectful behavior. Even after I requested to speak with the manager, they insisted that their GM had instructed them to make me clean up the spill myself, a claim the manager later refuted.Throughout the ordeal, these two employees continued to verbally attack me, making the situation even more intolerable. It took the intervention of four other employees to finally calm them down. Their conduct was not only unprofessional but also completely unacceptable.This experience has left me deeply disappointed and disgusted. Wingstop needs to address this issue promptly to prevent such disgraceful behavior from recurring.The disrespect and unprofessionalism displayed by these employees were utterly appalling. Their sarcastic and demeaning remarks not only ruined the dining experience but also left a sour taste in my mouth. It was disheartening to see such blatant disregard for customer service and basic decency.As I attempted to reason with them and seek assistance from the manager, they persisted in their disrespectful behavior, showing no remorse or willingness to rectify the situation. Their lack of accountability and empathy only exacerbated the situation, making it clear that they were not fit to be in a customer-facing role.It is unfathomable that employees representing a well-established restaurant like Wingstop would stoop to such levels of unprofessionalism. The fact that it took the intervention of multiple other employees to quell their behavior speaks volumes about the toxic work culture that may be prevalent within the establishment.In addition to addressing this specific incident, Wingstop needs to reevaluate its hiring and training practices to ensure that such behavior is not tolerated in the future. Customers should feel valued and respected when dining at any establishment, and the behavior exhibited by these employees falls far short of that standard.Overall, my experience at Wingstop was marred by the abhorrent behavior of its employees. It is my hope that the management takes swift and decisive action to address this issue and prevent similar incidents from occurring in the future.
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March 2024 by Brandi Bibey
Got there early for my order, was super cold cuz it was sitting on the rack for 35 minutes before anyone looked for it. Asked for a refund or them to remake it. They remade it and got my order wrong even though 3 people asked what my order was. Absolutely
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March 2024 by Dreamy Eyez
I will not come back I spent 26.00 on wings that was so hard. The hot and honey flavor tastes plan. I tried the fried corn, well not sure what the hype was about that had no taste justvplan fries corn. Wing stop just not good like it use to be. Shut them down or do
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March 2024 by Lincoln Doan
Ordered 20 wings. Got 7. How did this happen
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February 2024 by Darryl Wilson
Arrived at 11p and they said they're closed. However it's advertised that they close at 12a.
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February 2024 by Willian
This place is unpleasant.
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February 2024 by 0 0
What is the point of ordering only in advance 2hrs before for you just to get there and pick up but even tho you end up waiting inside for your order twenty fiveMore minutes super disappointed plus the kid putting the wings in the fryer didn'tUse gloves.
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January 2024 by Chi Mbonu
Wings Stop ✋️
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January 2024 by Danielle McDonald
I placed an online order on 1/12/24 for pick up. On my way my son and I were hit by a drunk driver. I was not able to pick up my order but I called from the hospital. They said they wouldn’t refund my $20 order but they would remake it. When I called the next day the young lady said her manager had to approve that but wasn’t in yet but give my name and number. Today is the 15th we have been calling for two days they won’t answer the phone. I’m out $20 and I didn’t get my food. I really wanted those tenders.
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January 2024 by Karen Ponce
We always order from this place. We always called to order our food. They never answered the phone. My husband decided to drive that way while he waited for someone to pickup the phone , we arrived and parked right in front of them, all the employees were standing not answering the phone, mind you! it wasn’t busy. We have done this too many times. If these people applying for this type of job and whiling not to do it, then it’s better to find something they don’t have to deal with customer services. Bunch of lazy employees!
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January 2024 by bradde hamman
Plenty of very tasty sauce, great sized wings, and quick service.
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December 2023 by adholt3d
What is going on with this location? I ordered Hickory Smoke flavor and it was so spicy I couldn't eat it. My drink had no carbonation and was horrible and the fries were soggy and pathetic. The food costs too much to be this bad. 2 is really too high a rating but I'm trying to be nice.
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December 2023 by Mike Mitchell
I placed an online order. They told me it was done online. When I got there and still had to wait 25 more minutes and order was still wrong. Very disappointed and likely won’t be going back. The service was horrible. Hope other didn’t experience that because y’all won’t be in business for long if that’s the case.
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December 2023 by K. M.
I was served raw chicken. I was sick and didn't bother going back for a refund.
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December 2023 by Sherette Mckoy
I love this wing stop the service is great and the people are so nice and patient the manger is so sweet and awesome thank you wing stop for a great
