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November 2023 by Naurothie L.
0 stars, worst experience of my life. My dog came back with so many bruises on his skin. the lady who groomed my dog was in a wheelchair and my dog is 55 pounds so management still let her groom my dog. As I'm writing this, my dog is crying. I am furious.
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October 2023 by Jonathan Kolbinsky
I have a long, angry review queued up, but I don't know if the owner of the business is actually to blame for my bad experience or if it was just the employee. So, I won't go into detail about everything publicly. Neither of my doodles will be going here again in the future. If the business owner would like more info, we discuss in private.
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August 2023 by Kim Groover
Rebecca is AMAZING. The supporting staff is awesome as well with reminders, smiles and swift service. They all help with my precious pup.
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July 2023 by Ryan Burke
Had been taking my dog here for years, but was told they are no longer able to cut his hair because he has the IVDD gene, despite being otherwise perfectly healthy. Waited over 2 weeks for an appointment and with the summer heat, have no choice but to cut my dog's hair myself.The people making this policy must be completely ignorant to the fact that most Spaniels, Bulldogs, Beagles, Dachshunds, etc have an IVDD gene. If they're really that worried about their liability, they shouldn't groom any of these breeds AND let you know that when you make the appointment....not halfway through it.What a terrible franchise.
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July 2023 by Ryan B.
Had been taking my dog here for years, but was told they are no longer able to cut his hair because he has the IVDD gene, despite being otherwise perfectly healthy. Waited over 2 weeks for an appointment and with the summer heat, have no choice but to cut my dog's hair myself.The people making this policy must be completely ignorant to the fact that most Spaniels, Bulldogs, Beagles, Dachshunds, etc have an IVDD gene. If they're really that worried about their liability, they shouldn't groom any of these breeds AND let you know that when you make the appointment....not halfway through it.What a terrible franchise.
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July 2023 by Jennifer Lacey
Woof Gang Bakery has been just the best place to have our little one clipped. They are easy to work with and very quick. They have made me feel comfortable leaving our pup with them when we first moved to NC. They seem to really love all dogs! Thanks WGB
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July 2023 by Jennifer Sagal
Woof Gang Bakery & Grooming was recommended by a co-worker when we were looking for a groomer for our yorkie. We are so glad we found this place and Paul is just wonderful and takes such great care of our pet.
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July 2023 by Bill Britton
Another great experience with Anthony at Clark Avenue Woof Gang Grooming. I showed him a picture and he must have a photographic memory. He nailed it paw to back….nose to tail. Thank you so much Anthony!!!
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June 2023 by Elizabeth Narron
My old and very nervous dog does well and I feel confident in leaving her in the hands of the staff.
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June 2023 by Ken Thomas
Everything about the store at Gateway is just great. Paul is very good with my dog. My only concern is the cost. It keeps going up. At some point it may exceed my willingness to pay. Thanks.
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May 2023 by Laura E.
Miss Rebekah is so wonderful with my Ruthie! She clearly loves the dogs she works with and even posts pictures. We're so happy we found her!
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March 2023 by Holly A.
I'm not going to spend much time on this since I have already sunk a bunch of time with these "groomers". You can be incompetent, have bad customer service or be expensive but you don't get all three. Laughably bad experience and I was somehow made out to be the baddy by entitled kids and clearly a greedy owner. All about $$ with these guys and it's clear their groomers are not well trained or even trained at all. Photo of what I wanted. Photo of what I got. Speaks for itself. I guess under new ownership. I would avoid.
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March 2023 by Laura Nelson
The groomers here are incredible. The manager, however, does not know how to run a business. I had my dog scheduled for February 14th. She gets groomed here every four weeks. They call an hour before my appointment and let me know that they’re going to have to cancel and the next available is either Sunday morning at 8 am or March 3rd. I explained that I was going out of town so Sunday wouldn’t work, and March 3rd is too far away. After the owner ARGUED with me about how they don’t have a plan for when they have to cancel appointments, he finally said he’d make sure we were the first ones called when someone cancels and a spot opens up. Well lo and behold it’s now March 2nd and I haven’t had a single phone call.I’ve been a loyal customer of Woofgang for a long time, always generously tip my groomers, bring my dog in religiously every four weeks, and can’t believe that this is how they’d treat me after all that. He was beyond rude and incredibly unhelpful.I would love to continue my patronage here but they are in desperate need of a manager who cares about the customer and the longevity of the business.
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February 2023 by Paul Nounderson
Excellent cut bath groom on my poodle today. Followed instructions perfectly. I just switched locations to this newer one and they have more available appointments. Wait times from good groomers are many weeks in Raleigh now. Great work will keep using.
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February 2023 by Brennan Merchant
I love taking my dogs here for Nail trims and treats. The staff is super friendly and accommodating and there's a good variety of goodies for my pups. Love that they carry some of the toys for tough chewers!
