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November 2023 by J M
I had an absolutely wonderful experience renting a U-Haul truck from Carol. Despite her shop being scheduled to be closed Sunday, she went above and beyond to help us secure a truck for our moving needs. Carol's exceptional customer service and dedication made our moving day stress-free. I can't thank her enough for her kindness and assistance. If you're looking for a reliable and caring U-Haul rental service, I highly recommend renting from her!
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October 2023 by Frederick Wilson
Had to rent a trailer on short notice. Carol was great and helped out every step of the way, she really went above and beyond. Highly recommend and hope to see them again!
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June 2023 by Rob Shelsky
Other than a slight discrepancy about the gas used, which was quickly ironed out, I had no problems at all. Nice clean newer truck, polite people, and good service.
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May 2023 by John D
Very nice people to deal with.
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November 2021 by Stella Blue Designs
We are moving from West Virginia and needed a trailer to move stuff from storage.We reserved the trailer a week in advance and it was ready to pick up.We were greeted with friendly service and we were able to get back on the road quickly.Thank you from The Lawson’s!!
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September 2021 by Emily Needham
I made a reservation for a uhaul weeks in advance with Carol for Saturday, Sept 25. She calls me Friday the 24th to tell me they do not have my truck for my reservation Saturday. She does get another truck for me at another location but not convenient for me to pick up elsewhere and not the size truck I needed. Your reservation means nothing. Get a Penske truck, that's what I did last minute, besides Penske is 35 cents per mile, uhaul was going to be $1.09 per mile. Carol said it was Uhaul fault about my reservation, Uhaul told me Carol was responsible. Save yourself the time, stress and running around last minute. If you need what you need when you need it go elsewhere. I'll never know who lied, Carol or Uhaul but I needed a specific size truck and neither wanted to admit fault, just apologize for inconvenience but in the end that failure cost me time stress and hassle I didn't need during a planned move. Never again!
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September 2021 by Jason Richards
Easy in/out and drop off
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May 2021 by K Lee
Carol was such a helpful and courteous person. We needed to rent a van last minute and she was so nice to wait on us after closing hours to make it there. I ended up forgetting my wallet in the truck and didn't realize it until the next day. She took the time to come in on her day off/Mother's day to get it out for me. THANK YOU AGAIN CAROL!!! I definitely recommend them if you need a rental.
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February 2021 by Fred McCain
Great place to get a rental from!!!
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November 2020 by Nicole Wright
I was recently in a car accident and was left with no transportation. I thought why not try to rent a UHAUL until the insurance company worked out a rental. I live in Randleman to I spoke with Carol at the local office. I must say I was very impressed. She went above and beyond to get my father and I in a ride. Although it may be unconventional for most, this was my saving grace. Thank you Carol for all you did for usm
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October 2019 by Matthew Goss
Very nice people. I didn't rent a truck due to personal reasons but I would have.
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June 2018 by Annette Bishop
Nice people but I wasn't there to rent a U-Haul.
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June 2018 by Ernest Kennell
Shop around because their per mile rate is more expensive than the other rental places.
