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October 2023 by Jamal C.
I am a true patroness of CVS Pharmacy stores. I chose to visit this CVS location in Red Springs because I needed my Flu vaccine. Taking care of Myself is critical when your Mom has immune deficiency. I arrive 15 minutes early for my appointment. There's already several folks waiting. I've never seen anything like it. I didn't think the system let you overbook customers. I'm not sure. After going back and forth with the pharmacy technician concerning my Hawaii Insurance. I was upset and just walked out. My responsibility to my Mother outweighed my feelings, so I sat in the car and called my insurance company. They could see everything on their side. It was just as simple as the technician entered in a letter incorrectly. He asked me to go back inside and explain to her the error so I could get my Flu vaccination. I went back in with the company still on the phone. Explained what he saw and asked her to try to correct it on their side. She was adamant that she did everything right. I asked her to speak with the HMSA representative on hold. She said let me just try again. Guess what, they found me in the system. Now while all eyes were on us, I felt awkward about the whole process. The actual pharmacist came out to address the problem after everything was already resolved. Just not good business practices. Needless to say, I revived my Flu vaccine and left. I won't be visiting this location ever again.
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November 2022 by Panic Towel
The store was clean and the staff were super warm and friendly. The pharmacist working was very patient with my questions. She gave me well thought-out answers and seemed to really care about my experience.
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November 2022 by Brandon Smith
Everyone was so helpful. The pharmacist explained the medication well. Very pleasant staff.
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October 2022 by Google user
The store was clean and the staff were super warm and friendly. The pharmacist working was very patient with my questions. She gave me well thought-out answers and seemed to really care about my experience.
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May 2021 by Ginger Chavis
Everytime u come here u wait forever I have been at the drive thru 10 minutes before she even came to the window ..The automatic service isnt working \\u0026 they haven't answered the fon In 3 months...I mean REALLY ??
