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November 2023 by Yolanda Cofield
Found the vehicle online. Called the company Jonelle was very helpful and setup an appointment with Sam (salesman). The environment was friendly, great service, very patient, not pushy to make a sale. Everyone was easy to work with. My husband and I left very happy with our new vehicle. The price was as very good. I would travel again for 2 hours to purchase another vehicle in the future.
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October 2023 by gregg fields
Sam and Zorina were fantastic to work with. They were very professional and responded to our inquiries. They kept us up to date on the process as we were looking at various vehicles and made the process stress free. We will definitely return to Impex for future vehicle purchases.
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October 2023 by Lorenzo Ariyo-Lewis
These people are amazing and really care about their customers! They filled my tank up and replaced my windshield wipers and repaired my sunroof all at no cost to me! (This is how you treat your customers)==========>(other dealers)
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October 2023 by Brandi Baliel
Sam was amazing!! Super helpful from start to finish! Would recommend anyone looking for a new car/truck to check out Impex and to also speak with Sam. Myself and my husband are extremely happy with Sam’s knowledge, kindness and overall attitude. Thank you again, we greatly appreciate it!
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September 2023 by Justin Bullock
Kevin my salesman was top of the line. He did not pressure at all. He stands by with you thru the entire process. Honest and upfront and respectful to what I was looking to do.. from the sales to the finance part everything went well and will use their dealership again for future needs . But overall I can’t say enough great things about Kevin. He was such a blessing to work with
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September 2023 by Pamela Hairston
Impex has some amazing sales reps they worked with us from start to finish of our purchase. They were very professional in caring for our needs while we waited for a short period for paperwork to be processed. There hospitality is top tier. I would recommend this company to anyone at anytime. You guys ROCK
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September 2023 by Tiffany Couch
The process was very smooth and easy. I worked with Chris O., we emailed back and forth on my interests. He had a couple of cars already lined up and waiting for me to test drive when I arrived. He answered all of my questions, was not pushy at all, very easygoing. He gave me space to discuss my options privately with the person I brought with me and was just a pleasant person overall. Everyone I spoke to throughout this experience was very friendly. They took the time to make sure I fully understood every single document I signed. Would highly recommend them.
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September 2023 by kahkipanz onadog
This was my first time buying a vehicle online, and I must admit, I was nervous. The team at Impex put my fears to rest. Every concern was met with honesty and integrity. Customer service: second to none!My car was delivered to my doorstep in great condition.Because of the kindness and respect of the entire team from the salesmen who helped me find what I wanted, the service technicians who made sure everything was in good order, the finance department who made the out of state purchase simple and convenient, to the gentleman who delivered the vehicle, I can say you will be satisfied if you go with Impex. Class act from start to finish.
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September 2023 by Stephanie Matthews
We had a great experience with Chris Owens! He was so patient with us when choosing a car. There was no pressure to buy something outside my price range. He will be our first call when we are looking for a truck!
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September 2023 by Jennifer Burleson
Kevin Jerred is an asset to this team. We are in Florida, and he helped us process buying our barely used 2021 Chevrolet Silverado. We drove from Florida to North Carolina to pick it up. He had it show room floor ready, and the paperwork was flawless. I would do it again just based on his professionalism. Good job!!!Allan in financial was great as well and made signing a breeze.Thanks!
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September 2023 by Cilena Dueker
Best car shopping experience ever. I hit 2 large buck and had to replace my car. I knew what I wanted and went online to find it. I could have bought one 1 hour or 2 hours away, but Impex Chevrolet (22 hours away) was the best. Their communication was amazing and they were kind and willing to work with me and answered all my annoying texts and messages.I love my car!Everyone I dealt with was amazing, but special shout out to Brian!
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August 2023 by Pakisha Crummy
Just want to take the time to personally thank everyone at Impex !! They really work with you and go above and beyond to make this experience super easy, HUGE shoutout to Chase !!! very knowledgeable and made me feel very confident with this purchase no doubt in my mind for my next car I will be coming back here. Awesome team ?
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August 2023 by Craig Miller
I highly recommend this dealership for all your service needs. I purchased a vehicle from another dealer and had a ton of major issues with the engine.The service advisor Angela listened to all my needs and concerns and got my vehicle running the way it was supposed too right away. She kept me updated at every step of the process. Once service was complete she even had my vehicle delivered at no extra cost.My only regret is that I wished that I purchased from this dealer instead of the one that I did.
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June 2023 by Tripp Drawdy
I brought my new GMC truck in for its first service visit. The team was great to work with - Angela made things run smoothly and communicated while I waited for the work to be done. Even Eric from the service department greeted me out front with my vehicle to explain how an accessory works and how to maximize the features with this trim package. I told Eric that I was going to tow a camper for the first time and he showed me how the trailer braking system worked as well as the computer-assisted light check, plus the trailer checklist. Super helpful - thank you!
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June 2023 by Carly Recher
We found the car online for a great price, and got there less than 30 minutes after opening. The vehicle itself wasn’t on the lot, and had to be found by staff. It wasn’t detailed or cleaned out. They did allow us to test drive for an hour and half ,but every process after that was so slow. Total process from start to finish was 7 hours to trade in and get a new car. Staff were friendly and apologetic, but my husband and I found the wait ridiculous for a weekday.
