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July 2023 by Mike Donovant
Great service, very friendly. Will definitely use them again.
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June 2023 by M K
Super folks here! Would definitely recommend!
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June 2023 by Ashely myrick
Mr. Thurman missed Diet ghost my mother in law's car I had been using him for about 4 years paid a $1000 for starter not even 2 weeks later he said it was a flywheel it was the same exact problem put 500 down on that which was a 1000 more dollars Then he had took my mother in law's car apart supposedly got the part the fly wheel was the wrong part send us home with a bill of $900 because he had to put the car back together I'm sorry but you should have looked at the part before you took the car apart then he owed me $500 because he never fixed the car Took my car up there to get the brakes changed now my brakes are still grinding real loud he did not change my brakes he overcharges they charged me $260 to change just my front brakes I just called another shop and they're charging me a 150 for my back and my think Mr. Thomas nice but hes not he will mess you over eventually And I really believe he has been overcharging me since day one Everything was OK until he tried to charge me for his mistake He tried to charge me $900 for taking the car apart and he had the wrong part and then he couldn't get the part The whole work itself if he would fix the car was only a $1000 So just watch yourself And the women at the front desk are very rude I will never use them again for anything And if you look outside his shop hes always got a bunch of broke down cars in front of it They say never trust automotive when they have broken down cars all the time in front of the place
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February 2023 by Kim Dao
While en route from Greensboro to reidsville, My tire pressure all of a sudden went to 29psi and car shows it is supposed to be at 50 psi so I stopped at a local gas station on FREEWAY Dr to attempt to put air into tire… “Attempt” is the key word bc I have never done that in my entire life ??♀️ Luckily mr Thurmond just happened to pull up to pump gas so I asked him for assistance… he was so kind and completed the task for me… I believe that a gentleman who is willing to help a complete stranger such as myself is rare nowadays … if mr Thurmond treats a stranger with such kindness, I do believe that he will treat his customers with above and beyond customer service… I recommend that everyone do consider coming to his business if you ever need any automotive assistance… Thank you again sir .. you were God sent to be at that gas station today
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December 2022 by David S.
Had Smith automotive put on shocks. I told them explicitly that I didn't want to put cheap shocks on. I wanted something at least in the mid range price point. Two years after installation, they have collapsed and I need another set. That's not my worst experience. I had them do the tune up where the serpentine belt, water pump, tensioners were replaced. Not a cheap job. The "Tune Up" lasted around 5000 miles before my wife and I found ourselves stranded on Wendover Ave., Greensboro. This is a very busy road and we were in a dangerous position after the car stopped. The car just died suddenly. The car was towed to a AAA recommended shop. They diagnosed the problem as the serpentine belt having slipped. The most likely cause of the problem was failure to replace the tensioners or put in quality tensioners. Later, into the teardown, the belt was found to be two notches off. We were told that there was a possibility that the belt was put in one notch off originally. This made sense as the car seemed to have more power after the repair. We have since traveled 15k with the new tune up with no problems.This car has am interference engine. We are lucky that the shop's incompetence or, doing jobs on the cheap, did not result in the destruction of the engine!!! AVOID this shop if possible!!!
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November 2022 by Danny Perkins
Good folks to deal with. Great service .
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October 2022 by Crystal
Friendly staff and great service. Thank you.Services: Vehicle Inspection
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September 2022 by Henry Harrison
Sorta pricey but overall nice staff, very hard working crew
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August 2022 by Gerry Huskey
Fast, dependable, and, knowledgeable service, every time! My Father has had his vehicles serviced here, for awhile, and, I guess it stuck with me, as well!A great place to get your car serviced.
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June 2022 by Daniel Fargis
Dropped my truck off for an alignment and transmission oil service and pan swap. Smith automotive contacted me about the inner and outer tie rod ends showing wear along with the idler arm. I was quoted a price of $741.xx for parts and labor of all of the work. When i was contacted about the vehicle being ready for pickup, I was told the total was $812.XX. When i asked about the difference in price, I was told the original idler arm didn't work and another had to be ordered that cost more. To me a $70 price increase in this case almost 10% should have been relayed to the customer prior to installation.Services: Wheel alignment
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May 2022 by Matt Frizzell
Excellent customer service on the front end. Mechanic did not diagnose or fix my issue, however.
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January 2022 by Shewann McBee
Smith automotive of Reidsville is the place to go to get your vehicle serviced. They are not expensive and they are good mechanics. They all are very nice. Try them. You will see for your self. You will keep going back.
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January 2022 by King Fly Ty
Smith Automotive is the place to go... I would like to thank the staff for a job well done... The service was done faster then I thought it would be...Great mechanics that get the job done..and will have you back riding...and the work was done correct...Once again thanks...and I will be back for any work needed in the future
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January 2022 by Leon Lawson
Lady at front desk is rude tried to argue with me
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July 2021 by Susan Attridge
Fast service for the job they did. Their prices were a lot cheaper than other automotive shops.Friendly people that work there.Will definitely use them again if I have car issues, but hoping that doesn't happen.
