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December 2023 by Bee Boone
Josh and Kendra is always gives great customer service!
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December 2023 by R Vincik
Are you kidding me? A filthy car for $100 day. Does anyone care about customer service anymore? Never again Avis for me. What a joke.
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October 2023 by Karen Christiansen
Pickup in Jacksonville was fast and easy. Drop off in Myrtle Beach was super. Vehicle was clean and type we reserved
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October 2023 by Sally McGonigle
Check in was smooth and went quickly. I was upgraded to an SUV and the rental lot was a quick walk away. The return was not quick or easy as the employee was totally incompetent. It took 20 minutes and I was already signed out and the only person in line. Overall I had a good experience but maybe Avis needs to do a better job of vetting their employees.
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August 2023 by Danisha McNeill
Avis at OAJ is an affordable place to rent a vehicle. I was pleased with the customer service team and their ability to answer my questions. The first car we received had bugs (roaches ?) in it however when I called Avis back to voice my concerns they were able to switch me into a similar vehicle and the switch was super easy. Overall, my experience with Avis of OAJ was pleasant and I would definitely rent from them again.
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July 2023 by Jenna Ahles
Horrible experience. The worst was after reviewing my emailed receipt, I noticed that I was charged $123 for fuel, even though I returned the car with a full tank. The car was nice, though.
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July 2023 by Jennifer Harbison
I have rented twice from Avis. Both times went great! No issues. Can’t wait to do it again.
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July 2023 by Holly Lumm
My experience at OAJ was excellent, the agent was friendly and knowledgeable. The car was dirty but that didn't bother me.
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May 2023 by DaQuan Johnson
The employee working behind the counter was not helpful and seemed like I was a bother he refused to help me use my military discount and told me it’ll be okay the rental isn’t that much anyways. Once I got to my rental it was FILTHY and had no gas. I wouldn't recommend you renting your car from this place, worst customer service place ever.
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April 2023 by M W
The cars at this location are never clean. I rent a vehicle every week and they are always dirty. Once they even had me as already picking my vehicle up at a location that was actually hours away. I am not even sure they do maintenance on the vehicles as my two front tires were basically bald. Now today I am now waiting 30 mins and still have no car even though I reserved it weeks ago and have reserved a car with them every week for the past two months.
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April 2023 by Don Howe
The car I reserved was not available so they upgraded me at no extra charge. The car was immaculate, fun to drive, got great gas mileage and the experience was excellent.
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March 2023 by D H
Hot MESS. Cars are always dirty. Sometimes they’re just GROSS. They have a serious problem with cleaning the cars. Also, almost never answer their phone. Regularly abandon the desk. Open until 9 but good luck. They always leave early, or you just can’t find them. The absolute worst rental agency at this airport.
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March 2023 by Tanya Durant
The employee working behind the counter was not helpful and seemed like I was a bother and just handed me the rental keys basically. Once I got to my rental it was FILTHY!! INSIDE AND OUT. No one accompanied me once I picked it up so I just took pictures of the inside and outside so I wouldn't be held liable for it myself! I wouldn't recommend you renting your car from this place, dirtiest rental I've ever had!
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March 2023 by Leslie Clifford
I reserved a car to be picked up on Tuesday, February 7 at 1:00 pm . We had been traveling with my 86 yr old mother since 4:00 am. We were told that there were no cars available. Avis recommended taking a taxi to our 1 and a half hour destination. After persisting that there must be something they could do, they offered a 12 passenger van or a Jeep that was filthy and they said had a hard time starting! I will never rent from Avis again, period.
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December 2022 by Olivia Horn
Great experience, Best priced vehicles around and at a good quality, Nathan helped me he was extremely professional and relaxed which made the stressful situation of finding transportation easy and calming. Very informative and attentive to detail. 5 stars!