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November 2023 by Friedrich Flores
Great service and friendly staff. Thank you.
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November 2023 by Michael Manley
We use Navy Federal Credit Union for every single financial need we have. There are a number of branches in Jacksonville, but we use the NFCU in Richlands. They have excellent Customer Service and a wide variety of financial options. Also, their mobile app is very user friendly and we can do just about anything with the App. You will not be disappointed.
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September 2023 by Michele Lee Rager-Stefanik
Being new, they treated me nice & with respect as I had so many questions. Very friendly and helpful.Different from many BANKS out there.
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September 2023 by S S
I have never had an issue when I go into this location. But this one time I went to ask questions and get some advice, the woman who helped wouldn't even look at me. She just kept looking at her scree and acted as I'd she were typing. I was just thinking to myself how rude, I just played it off and left. And told myself I will never work with her again, never did I get the information I needed nor did she dispute the the transaction that were not approved, they keep taking money out of my account ???
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September 2023 by OG Montesano
Honestly wasn’t the best, talked to the lady, she seemed like she didn’t care enough to help me, said I couldn’t do what I needed online (I live far away, so it was wasted time and gas) and I call their support, and sure as heck, I was able to do exactly what I needed online and through the phone and he was much more pleasant to talk to.
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August 2023 by OG Coffey
Honestly wasn’t the best, talked to the lady, she seemed like she didn’t care enough to help me, said I couldn’t do what I needed online (I live far away, so it was wasted time and gas) and I call their support, and sure as heck, I was able to do exactly what I needed online and through the phone and he was much more pleasant to talk to.
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September 2022 by Reece Jeffrey A.
Everytime I come to the drive thru and deposit, they are always helpful and with smiley faces. Makes business easier and they are so welcoming. I like this branch better more than other NFCU in Jacksonville. Also I would like to suggest tho that the ATMs need to be check for updates I guess, one time I went to deposit cash after hours and ATM went down/unavailable. However, this location is great! Always pleased
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July 2022 by Jeffrey A
Everytime I come to the drive thru and deposit, they are always helpful and with smiley faces. Makes business easier and they are so welcoming. I like this branch better more than other NFCU in Jacksonville. Also I would like to suggest tho that the ATMs need to be check for updates I guess, one time I went to deposit cash after hours and ATM went down/unavailable. However, this location is great! Always pleased
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February 2022 by Scooch Man B Mlambo
Words can't describe the wonderful work Mrs Anita did on my trading account, I am delighted trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs Anita Crypto FX. my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Anita Crypto FX. contact her via Email:
[email protected] WhatsApp: +12133736954
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January 2022 by Christopher Jones
Great location. Staff were all professional and polite. Wait time wasnt bad at all.
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May 2021 by Vaquero67
Always pleasant!!!
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December 2020 by F R
Always polite and easy to work with. Tim was so nice to speak with on the phone and offered excellent customer service! Love that this branch is close to home! Love doing business with them!
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June 2020 by Shin Erika
We love it quick service！？
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February 2020 by Michael H
Close to my house, typical NFCU hours, friendly staff, always clean, and always greeted when entering.
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February 2020 by Amanda Whitfield
Richland Navy Federal they treat customers really good very professional friendly nice and respectful ??
