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November 2023 by Nathaniel Williams
Brandon does an excellent job. He was very informative and helpful. He made sure I understood how my phone worked. I’ll definitely be dealing with him from now on.??
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November 2023 by Redd Kennedy
Brandon was absolutely amazing and went above and beyond to help me and my fiancé get new phones and plans and made it super easy to make the transfer!! He is absolutely incredible at what he does !!
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November 2023 by Sonya W.
I just want to give a special things to Mr. Mario Rodriguez, North Carolina's White has nice hospitality. It's a Rodriquez to God it's time to come and help me and make sure I left by episodes by customers which I was I'll give them 10 stars if I could
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November 2023 by Mitch
Brandon was an excellent help. He made switching providers seemless and simple. He also got us a much better plan and new equipment for way cheaper than AT&T.
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November 2023 by Jacob Jones
My wife and I went into the Verizon store only planning to upgrade my phone. Branden Kennedy was the one who took care of us. He already had my new phone ready and got everything set up quickly. He also helped us understand that we could upgrade my wife’s phone and do it completely covered by the credit, since she was on AT&T. We got her on my Verizon plan and we both have new phones. Branden did an amazing job
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November 2023 by Jay Thigpen
Amazing group of people working in there! Not only did I get my phone situated I also had a great time with great conversation! I loved the energy! I will definitely go back to this location in the future
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November 2023 by Kerestin Mullins
Went into the Richlands location after having problem after problem with phone representatives and Jacob was able to get my account straightened out for me. Super nice guy. If you ever need anything go in and ask for him!
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November 2023 by Brent & Tayler Bradley
I had a really great experience here. Brandon was really great to work with and helped me out a ton. Highly recommend doing buisness with these guys.
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October 2023 by R. Michelle Yopp
Even though I go there to pay my phone bill, I also have fun there(that sounds crazy ?) . Great people. I'm a Verizon female forever. Don't change. Fantastic customer service, clean building. They are eager to help. Wonderful group of people.
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September 2023 by John Rescott
Would avoid, un-helpful, went to renew military discount, was told that since they had sent an e-mail my grandfathered discount had already dropped and I had to take the new military/veteran discount (bill was going up 80 a month to 250, the new discount is 25...so 170 to 225). Going to drop Verizon.Also had Verizon "upgrade" my plan recently from 4G unlimited to 5G unlimited data...except I don't have a 5G phone...and the new plan only gives you 25 GB of "premium" data on 4G, after which you will be slowed if there is network congestion...Probably going to switch to AT&T until I get a new 5G phone...then T-mobile for the superior 5G Coverage. It's sad, Verizon used to be the best.
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September 2023 by 7jlw
It was a pleasure to have done business with Samantha. She was very diligent in making sure that I got the right phone that meets my needs and insured that all of my questions or concerns were answered. If I ever have to go back to this Verizon store Samantha is only associate that I would like to work with.
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September 2023 by Sherry Lowry
Upgraded my phone had an awesome experience...they answered all my question
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July 2023 by kalvi walker
Worst customer service ever! I bought some beats earbuds from there that didn't work and they wouldn't let me exchange or return them. Stay away from there.. As a matter of fact, go to a different company for your phone service
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July 2023 by Samuel Alan
Sin swapped someone I know, awful company deserves to be shut down!Scammers.
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June 2023 by Angela St Denis
Don't have to wait to buy your phone. Not very informative...download all my files at home. No Cloud ...it vanished with my new phone. Who knew?
