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September 2023 by Ashley Beeler
The Best ladies that work here. And definitely know their customers.Very Good Bank.
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June 2022 by Ron Horner
When you're self employed, time is money. I recently moved my accounts here and I can say that I am extremely happy with the friendly and outgoing customer service here. I would not hesitate to recommend them to anyone. You will not regret banking here!
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October 2020 by Pastor Dustin Wilson
Thank you so much for the awesome customer service and help with refinancing our house. They went above and beyond and made the process so seamless and easy! Definitely recommend for all your banking needs!
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October 2020 by Ole steel
Exceptional Customer service!!! Neil Wolfe and all the staff at the Robbins and Aberdeen Branch are wonderful to work with! They go out of their way to assist with everything from loans to day to day banking.
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May 2020 by Sharon Romero
The Fidelity Bank in Robbins has phenomenal customer service. It has a small town community feel based on values and trust. Each staff member will go out of their way to help you. They will do "right by you!"
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July 2019 by Krista Snively
Have had a very positive experience with Neil Wolfe throughout our home building experience. We have already recommended Fidelity Bank and Neil to our friends who are also planning to build homes this year. We most definitely would use Neil and Fidelity again!
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July 2019 by Johnathan Horne
I started a Nonprofit organization and reached out to Fidelity Bank and none the less when I was told no elsewhere, J. Coltrane and staff was right there to help me through. I wish all banks were as friendly and nice as Fidelity Bank of Robbins!!!
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June 2019 by Ryan Bradshaw
Neil, Jessica and staff always go out of their way to make sure any questions, issues and needs are handled and taken care of in a timely manner with the easiest path for the customer. Would recommend them to any one starting a business or just banking in general.
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April 2019 by Terry Bryant
We feel as though we have the most wonderful personal banker with Neil Wolfe. He and his staff are perfect!!!!
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July 2018 by Robert Nunnaley
As a small business owner we are please to be able to have Fidelity Bank serve our needs. They are a conservative bank with a long history of caring for each customer. Neil Wolfe has always gone above and beyond with anything we needed. He is not only our banker but a great friend and leader in the community.
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March 2018 by James M Hunsucker IV
Here's what I know - The success of any company involved in customer service is directly related to their ability to make new customers and hold onto existing ones. When faced with a deadline to make a business venture a reality, Neil went out of his way to help us accomplish our goals. With a limited time frame, he put together everything we needed to ensure that funds where available and our closing date met. For that, we are grateful, and plan to continue building upon the relationship that has been formed. Many Thanks!
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March 2018 by Bryan Moffitt
They were very helpful when it came time for me to purchase a home. They walked me through everything, step by step, and always made sure I was being taken care of. I would not hesitate to use them again. Give them a call and ask for Jessica!!
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March 2018 by Haley Needham
Everyone is so friendly here and they will do all they can to help with your needs.
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September 2017 by Johnny Boone
I have banked with Fidelity Bank since 1985. I can only say good things about them. I have had several car loans and personal loans with them and I always received good rates and good service. They still have that small town bank feel with all the technology and financial acumen of the mega-banks. I will be with Fidelity until I die.
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July 2017 by David Lambert
Fidelity Bank is an excellent bank. They are friendly, professional, and offer a wide range of services that meet the needs of everyone. I love their mobile deposit feature and online banking the best. It is very easy to use and navigate. If I ever have a question, these professionals are always able to provide a thoughtful, common-sense answer. I have been with other banks before, and I have never had an experience like I have had with this one. Recently, a member of my family passed away and they made the process very easy for us and explained options we had for financial planning for the rest of us. This place is top notch!
