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January 2024 by Cameron Jacobs
Great service department! The service advisor Joy is always welcoming and helpful. The service department is thorough with your vehicle, but wait time can be long and you may have to check behind them that the oil life was reset on your car.
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November 2023 by samuel kauer
Great little dealership that’s more concerned with building customer loyalty than making a quick dollar. I’ve been looking for a Hybrid Maverick for about 6 months now and they’re always way over MSRP or sold but still being advertised as “available”. Today I was able to get the truck I wanted at a reasonable price and the staff was absolutely amazing. Super cordial, professional, knowledgeable, and willing to work it’s me. If you’re looking for a Ford or anything else they’re selling give these guys a chance, you won’t be disappointed!
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November 2023 by Pat Youmans
Champion Ford exceeded my expectations when my Lincoln Nautilus Reserve was delivered to me in Virginia. The very definition of customer service. Thank you, Mr. Jerry Robinson, and all your staff who made this purchase extraordinary and memorable.
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November 2023 by Jesse Mullis
Great people all very personable and down to earth . I ended up buying a truck because the prices was better than other dealerships
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October 2023 by Kim
I purchase and get my car serviced here. Always above and beyond service. The ladies in the service department 5 star. Joy is a gem.
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September 2023 by Andrea Gumrich
I bought my second truck with the maintenance/ service package. I got exactly what I wanted, it was easy and I love my truck. They are all super friendly and helpful. I didn’t have any problems with my previous truck, I always got in fast for an oil change and all small repairs were done without any hassle. Once and the only time in 6 years, I broke down with a dead battery, had to wait forever for a tow truck to come and by the time I made it to the dealership it was past closing time. But he waited for me, gave me a loaner and had my truck running again the next day. I couldn’t ask for more! Excellent service!
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August 2023 by Jason Striker
Really nice people and easy to work with! I bought a Mustang from them out of state. We worked out everything on the phone and made the 6 hour drive with my trade in 2 days later. When I arrived, they were finished up prepping the car. I signed the papers and drove away in less than an hour!
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August 2023 by Shareese Powell
The service advisor, Joy, was able to assist me with my vehicle service matter. I appreciate the level of professionalism I received from the service department and office staff during my visit.
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August 2023 by Major Gary L Shaw
Worst of the worst. 2016 Ford F150 Platinum battery dead outside their back door. Service manager said they do not make road calls. I was 150 feet away. Beachum and Lee (Randy Thomas) sent a truck from Wadesboro, Jumped the truck, and when back in Wadesboro replaced the battery. I would buy NOTHING from Champion FORD and would send people to Beachum and Lee where they know how to take care of their customers.
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August 2023 by Robert Tumasian
Busted my front windshield, replacing windshield wipers left oil on my front seat ,console, and door. They cleaned up the oil, and I'm waiting for them to replace the windshield! Yet they were very nice and apologetic.still waiting after 12 days.
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June 2023 by Cortez Hogan
After 7 vehicles purchased from them they have not let me down yet CHAMPION FORD -LINCOLN Rockingham is top notch and above the REST...We purchased two vehicles that day. 2023/ 2019 lincoln
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June 2023 by Theresa Curtis
Very friendly. Always keeps me informed of progress of service.
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May 2023 by Gregory Wall
I ordered a part I needed for my f150 king ranch. The part was $70. My work schedule has been hectic. I’ve been in and out of town for the last couple of weeks. I never had a chance to actually put the part on my truck. Long story short, it was the wrong part for my particular model truck. Anyway, I called Champion Ford and they said it’s been too long for me to exchange the part. Even though I never even opened the package. So I’m out of $70 for a part that I can’t use. And it was their parts department that said it was the right part ??
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March 2023 by Bethanie MacDonald
Just left this dealership with my daughter. I let her do the negotiating on a Bronco. She is a young lady. The older man talking to her spoke down to her and laughed at her when she mentioned her late father was killed in combat. I am glad my daughter stuck to her guns, and another female in the dealership stood by her and supported her not buying a car! We left and will make a purchase where we are respected.
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March 2023 by James West
The people that work here are some very nice and extremely helpful folks. The sales people won't hawk you down and annoy you to death. They won't try to sell you something that you are not looking for either. I will do business here again.
