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March 2024 by Kunal Patel
Worst location and the people working there have a attitude and the whole store smells like weed...I booked a reservation and the day of they said we have nothing to rent they could of called me and told me ahead of time but I will definitely call corporate and let them know that the whole enterprise smelled like Marijuana and there staff and didn't care what so ever
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March 2024 by Bethalia Verde
It's a waste of time reserving a car at this location. Otherwise, everything else is good. They have a new rule of $300 deposit. So be prepared for that along with your purchase.
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February 2024 by Daniel Bowman
Well the people at enterprise in Rockingham NC went far and beyond there job to make sure I had a way of going so if anyone is in need of a car truck I would highly suggest to go here and appreciate the best of Rockingham NC car rental. Would definitely go here again. Thanks to all at enterprise car rental Rockingham NC.
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December 2023 by Michelle Freeman
Don't call this location because they don't pick up their phones. I've been on hold for 40 mins. I hung and called back and still on hold. Try another location PLEASE!!!
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November 2023 by Earnest Royal
Still terrible inconsiderate. The lady up front hung up on me today. Lie about booking. The online price is totally different when you arrive. They have failed to deliver several times. Inadequate staff.
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November 2023 by Jessica Hernandez
Always easy to get a rental with a reservation. Nice staff, parking lot is a bit narrow though.
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October 2023 by Milk Steak
So far it has been the perfect experience. I just renewed the car for another week. The place is clean and the employees are very helpful.
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October 2023 by Princess Claude
October 2023: Even with having very limited availability this week, Janiel & her team were able to accommodate us. I am extremely pleased with the consistent professionalism and superb customer service I receive at this branch. It was another wonderful experience!?August 2023: Janiel and her team are amazing! The vehicles are consistently clean and everyone is always professional and kind. They each go above and beyond to ensure that customer service exceeds expectations. I am always impressed with the service I receive and am a very happy customer.
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September 2023 by Marsay stokes
I have rented from Enterprise Rental-A-Car twice this year and I have been extremely happy with the service that I received from Branch Manager Janaiel and Olin. They are patient,friendly,respectful, and extremely hard working. I sat and and observed them and seen how they wear multiple hats. How they both maintained smiles even when a customer was rude. They never strayed away from giving each person their best. They greeted each person with a smile as if they were the 1st customer of the day. They deserve a standing ovation for all that they do to make sure each patron gets what they need. I have never had a rental experience as nice as they gave. My survey wouldn't work but I didn't want to pass up the opportunity to recognize the dynamic duo. If I could give a financial reward or a free trip to someone these individuals would be the winners. We often read about bad news so I'm hear to make sure your good work isn't looked over ?. Please keep up the Magnificent work!! You will be my #1 go to for all my Rental car needs. Thanks again.
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September 2023 by Candy Blessed
The staff here were rude and unable to help us when we reserved a truck 2-days in advance . The man working acted too busy to assist in getting us in the right direction. This place doesn't allow you to rent a truck and travel out of state and only has 1 truck in the business!! Go To the next Choice . To expensive and too picky with few choices to begin with . 0 Stars in all areas
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August 2023 by Zeus Casillas
They never hang up the phone, I just got voice mails from there asking to call them back, but I don’t see the point if they will never hang up or will hold your call for more than 40 minutes and never got an answer…
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July 2023 by Sandy Ball
Our family has rented from enterprise for 15 years or more! On this trip to Myrtle Beach we had a flat, our van rental didn't come with a spare tire. We called for roadside service. An hour had passed and still no roadside assistance. I called this location and they let me know they didn't have a min van, but they did get me in a car! Everyone at this location was super helpful! They even sent an employee out to pick us up!
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July 2023 by Emily Nash
My family and I recently had a fantastic experience with Enterprise Rent-A-Car. Our car broke down on the way to the beach. We were loaded in our SUV with a toddler, a baby, and a dog. Needless to say, the Enterprise location in Rockingham, particularly Kay Best, went above and beyond to help us out when we were in a bind. We are so thankful to Kay and Enterprise for making a situation that could have turned out far worse a pleasant experience. What a blessing they were to our family! Thanks, Enterprise!
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July 2023 by Kimberly Lindsey Covington
Janiel was my sales specialist. She was professional and friendly during the check in process. She offered me Starburst during my wait. Favorite is strawberry! Lol!!! Skipping along, It was the end of the workday and we did a walk around the car I was renting. The car had a few issues but it was fine. Janiel was very accommodating and professional during the rental process. I will use this branch again in the future.
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July 2023 by Devater Polk
The office in Rockingham NC was super busy. The young man working by the name of "Olin" was soooo patient, he did everything he could to assist each individuals need. He is an asset to your company.
