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November 2023 by Philip Wyatt
Best service around. I have bought 2 new vehicles from Griffin Nissan and will buy my next one there as well because the service is second to none. I have moved from the area but still travel over 2 hours from Laurens, SC to get my service completed!!! Thank you Rockingham Griffin Nissan for your outstanding customer service!!
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November 2023 by Laquitia Harris-Miller-
I call and did and inquire on a Nissan. I spoke with Dan who then referred me to Noah. I'm not going to lie I was a little nervous at first and didn't even want to go. But Dan & Noah kept on insisting so I came on over to Griffin Nissan in Rockingham NC and Let's just say Griffin Nissan along with God himself is in the blessing business.. Special Thank You to the entire staff of Griffin Nissan of Rockingham NC.. They got me and my family to riding just as they promised Dan& Noah we're really on it.
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November 2023 by Franklin Marshall
I had tires rotated and an oil change. Was in and out with very little wait time. Great Service and friendly staff..
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November 2023 by Paula Lear
We bought a used truck in August and took it back within 2 days for repairs. We were told that there is a shortage on the parts needed to repair it. We have it in writing that the repairs will be made at no charge to us as soon as the parts are available. My husband and I have called and Dan will no longer return our calls. It would be nice to know when our truck will be repaired so we can use it instead of it sitting in our yard. I don’t like making payments on a vehicle that we cannot use. Just a simple phone call is all we’re asking for. We need an update.
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September 2023 by lorenzo
I’ve had a horrible experience with this dealership, horrible horrible dealership. Bad practices and racist, definitely not an advocate for you. Do NOT go here!!!
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September 2023 by Josh C
Great staff. Drove from Charlotte hoping for better service and was very happy with everything. Work completely quickly. Great job.
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September 2023 by Kelli Barbery (jadyn)
Harold was by far the best salesman... he made it quick and easy for our purchase... we will be back
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September 2023 by Verna Eagle
Where to begin.. Mark in service, Heather sales manager, Harold my salesman and Derwin in finance so many great things these people did for me. I had a truck with issues and was able to trade it and come home with a Brand New Sentra. I told them what I needed and could afford and they surpassed my expectations. Thank you and a great survey is not enough to say what these people have done for us over the last couple weeks. You will not be disappointed if you go there. Ask for these folks and tell them Verna sent you.!
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September 2023 by Wendy Nicholson
I went to this Nissan place to get work done. An oil change and to check my battery. The price for the oil change is expensive but that I can get over it was necessary but the battery which has a guarantee wasn't what I thought it was. For a guaranteed battery there is a limit and said no battery was placed in my car battery acid all connectors. I thought about installing a new battery that the post would be clean and I would not have to worry about something I felt shouldn't have been done considering I bought a new battery. This place is close to where I live but I never liked using them because their service is not good. I will give credit to the gentleman that helped me with the intake of the service for my car each time I have been in has been excellent and that is the only reason I even considered going back.?
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September 2023 by Tommy Horne
Randy the service manager and the mechanic were nice guys but they cost me a lot more money and time than needed because they didn’t fix the problem the first time and I still got charged for it …I basically paid them to not fix my truck the first time
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August 2023 by Amy Kraus
Joe Gomiller was a fantastic salesman! He helped me pick out the perfect car and was super nice! Would refer friends and family to him ☺️
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July 2023 by Lindell Bright
Only issue was battery maintenance for corrosion on the posts. The reaction left the battery and surrounding area with colorful residue everywhere.
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July 2023 by Tiffany Tatro
I decided to not go through with servicing my car at Nissan just because of the service dept itself. The gentlemen that check you in do nothing but complain and worry about the AC in the building more than waiting on the customers. Had to call in to get my diagnostic results myself because they didn't call me but stated they did twice in which I have voicemail and didn't leave a message either. Plus they sent a text when I first checked in to follow the process through the link but didn't send my results until I called to see what was going on. So basically my car sit there for 2 days when it could have been started on if I was told about the outcome in a timely matter. So I took my car somewhere else to get the transmission changed. The gentlemen checking customers in need to be retrained or replaced...in my opinion
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July 2023 by frank swaney
Associates are friendly and knowledgeable. They take very good care of me and my truck.
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July 2023 by Andrea Gumrich
I got the cat that I wanted fast and easy. Friendly people and great service!
