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September 2023 by Bree Lee
Very knowledgeable, staff is always helpful. Went in for dry shampoo for a dog, wasn't able to find my usual, the employee there was able to help me find a similar substitute according to my pet's needs. Wonderful experience.
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August 2023 by Ray Tyson
Friendly staff members smiles helpfulness for my pet gold fish they have many other fish pets and supplies for your pets and animals prices are reasonable good enjoy visiting shopping and seeing the pets.
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August 2023 by Big Dripp
Staff are extremely helpful and polite. Definitely my go to pet store.
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August 2023 by Brooklyn Stevens
Just moved from Laurinburg to Rockingham so I went in here just to check out what they had to compare it to Tractor Supply, walked out wishing I spent money here first! I did not walk out empty handed though. I overheard an employee talking with another customer about a food brand that I personally feed all of my fur babies, asked him more about it at the register and he walked me over to all the brands he recommends for both cats and dogs. He then gave me a very generous amount of free samples for my cats and a toy for the kittens we just rescued. I take in a lot of strays on my own and was very overwhelmed by the kindness. Knowledgeable and nice employees, clean and tidy store, AND a rewards system, what more could you ask for from your local pet shop? Ya’ll will be seeing more of me soon.
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August 2023 by teresa cooper
Excellent customer service. They took the time to make sure I purchased the right thing. I was very surprised when one associate looked it up for me just to be sure
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April 2023 by Eyob Andemichael
Came here after we were recommended by owners mother. Loved it!! Amazing customer service and great supplies and pets.
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March 2023 by Mystic Lady
If you're looking for turtle supplies they don't have much here. We did however get a really nice water heater for her and it's working great.
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January 2023 by Angela Rodriguez
Took my grandson to get a leopard gecko and the guy there was extremely helpful and nice, lord knows I asked 50 questions. Their prices are better than the chain stores. All around great experience.
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December 2022 by Ashley Whittington
Love this store! So much sweeter to help a local business too! They have a range of live pets to buy and pet supplies as well.
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December 2022 by Phyllis Mohan
What a great, friendly and informative local merchant ! Great products and large choices with incredibly helpful staff! Manager came out and greeted us too! We’ll be back for sure!
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December 2022 by Lorin Rembert
Stopped there to search for a dog treat that I have a hard time finding. They had one package and I was able to mention to the owner I hoped they would get more. She told me she'd remember and when I stopped yesterday there were 4 packs which I bought. Great people and I will make this place a regular stop.
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November 2022 by Cheryl Lewis
The guys in there are very knowledgeable and helped me tremendously. I have 3 dogs, each with their own different dietary needs, and they turned me onto some products that will work for them. The prices are reasonable and they loaded my car voluntarily. Great customer service!
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November 2022 by devin bailey
I’m happy with all of the customer support the team is really positive and ready to help you with any pet need the new guy is really cool he is over and beyond for the needs of your pets
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October 2022 by Beth Taylor
A couple of weeks ago, just after the remnants of Hurricane Ian swept through our area, a friend of mine had found a small doggy sleeping in the street near her house, wet and cold. We tried to locate an owner, to no avail. My friend couldn’t keep this little guy, so my husband and I took him in. We were unable to get him to eat anything except human food, which we knew was not good for him, so we visited the folks at the Mercantile. Ryan and Dale were very informative, and offered us some food samples to try to get our new furry family member to eat something healthy for him. When they heard how we came about having our new little guy, they were very happy that we were willing to rescue him and give him a safe home. They offered some very helpful tips in helping him feel less scared, and in helping our other two dogs with the new addition. I can’t say thank you enough times to these fellas for all their help, and we know that from now on, these are the folks we will go to for all of our pet care and food needs! Pictures of our little Deputy Barney Fluff from the day of rescue to present. He is a very happy, well-adjusted, tail-wagging little boy!
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October 2022 by Rosekitten (Rosekitten)
I'm never going back here again. I was going near about weekly just to pick up odds and ends and check on the reptile rescues they have.but after paying 75$ or so for a dwarf lop, only for it to drop dead for no reason I could tell within a week. Called just to see what could be done cause ... not going to lie. That is a lot for a petshop rabbit. I was told once it was out of their doors it wasn't their issue. My other rabbit is a dwarf (so I was told) and is doing fine so I know it's not the food or water that caused any issues.Regardless I refuse to go back here. Anything I can picked up here I can get at tractor supply or online if need be.
