O'Reilly Auto Parts in Rockingham, North Carolina, located at 523 East Broad Avenue, provides a wide range of parts, tools, and accessories for automotive needs. The store offers various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the helpful staff, notably a young man named Donte, who consistently goes the extra mile to assist shoppers. The store is recognized for its knowledgeable employees who offer valuable advice, making it a go-to place for car repair guidance. One customer shared a remarkable experience when the Assistant Manager, Johnathan, helped them while stranded due to a damaged turbo hose. He not only ordered the necessary part for next-day delivery but also provided additional assistance, showcasing exceptional customer service. While some customers note similarities with competitors, they praise O'Reilly for its variety of brands and the quality of service. The store also features a Loaner Tool program, making it easier for customers to tackle their automotive projects. Overall, O'Reilly Auto Parts is a reliable destination for quality parts and friendly, knowledgeable service.
We needed battery replaced in our key fob. Lance got the batteries we needed and replaced the old ones. I am so appreciative he took the time to do that. Now I can replace it myself and not worry about breaking it. Thank you Lance!
March 2026
This place right here is by far THE BEST OF THE BEST Auto Parts store!! Excellent customer service!! AKA Chris (tall) and Chris (short) really was a huge help. They even went as far as fixing a problem another auto store (right down the road,Red lettering) wouldn't help with and was much more reasonable on pricing. Great... read full comment
November 2025
I came in to get windshield wipers because mine were really bad. Chris suggested a great brand and Jon came out to put them on and I didn’t even have to ask for the extra help. They provided amazing service.
