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July 2023 by D P
Went shopping there yesterday after shopping at belks. Was followed through the store by an employee the entire time I was there. Never once did I uncross my arms with the bag. There was three other people in the store that had bags, but I was the only one to be followed. When I approached the issue, was told that what she was doing was not the issue anymore. Refused to give me her name, and proceeded to point her finger and talk down to me. Talk the the manager and he could care less. I walked out to my car and called corporate right then and there. There is a pending complaint already filed against the lady by someone else.If you want to shop where, leave all bags in your car, and be prepared to be followed and then told that you “look like you are going to steal”
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March 2023 by EternalBeauty91
Came here yesterday and wasn't satisfied at all. Now I've been coming to this location since I was a little girl. At that time it was Maxway. My friend and I came here yesterday shopping having a good time. There was a worker there by the name of Cory her name is on my receipt. She does her fair share of racial profiling. My friend and I were the only African Americans in the store at the time. Every time we turned around there she was staring and I know it was to see if we were going to steal something. I've been shopping here longer than her tail has had her job. I'm telling you it was so obvious it was ridiculous. Her and the other ladies we're all so staring down a Hispanic family outside looking at the items outside. Paying no attention to the Caucasian customers inside. Only my friend and Hispanic family outside and myself. I saw four ladies in there yesterday. There was a young girl with long brown hair actually working. While Cory and the other two older ladies were too busy staring down customers. We're supposed to feel welcomed and at peace to shop. Cory definitely ruined that experience and will cost the store money. People are not going to shop where they feel don't welcome. And she needs a reality check. I am not considered someone who steals by the color of my skin. And I want to be able to shop without looking over my shoulder and seeing her move around to different locations where we are staring us down. I will take my money elsewhere. Advice to the management please find professional workers and leave the amateurs where they are.
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January 2022 by Cathy Batton
I have to give the staff a 5 star rating for the helpful service! Very knowledgeable about store merchandise. Cashier appeared carefull with her ability to follow Covid restrictions while checking customers out! Prices have gone up-but are still lower than others in our area. Give them all a raise as they deserve!
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October 2020 by M McKenzie
Manager was very unfriendly and not helpful.
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January 2020 by Jamie McKenzie
Manager was very unfriendly and not helpful.
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July 2019 by Cathy Mcbryde
The store was a little cluttered and hot but I found everything I needed. Young lady at checkout was not friendly at all. Barely looked up and never spoke to us. I'm kinda neutral with the stars.
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November 2018 by crystal black
I love shopping at Rose's. Good quality at great prices. Friendly associates.
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November 2018 by Barbara Reynolds
Friendly, very helpful and nice. Great with making you feel pretty
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September 2018 by Bruce Brown
Improve the attitude and manners of their sales personnel in the cosmetics department. They have always had a snobbish air about them.
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September 2018 by Terry Hines Rosberg
Kelly & Wanda A. offer the best customer service in a relaxing, well organized MN store
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July 2018 by Tammy Joyner
Nothing to choose from in women clothing. Well.... you can probably find something if your 90 y/o!
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August 2017 by Scotty Baldwin
Kelly is absolutely amazing! Some of the best customer service I've ever witnessed. When you walk in, she knows you by name and knows what products you like! If you haven't been to Merle Norman. I strongly encourage you to stop in and take a look around!
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October 2015 by Amy Mills Berry
I love going to Merle Norman, this is the best place to get specialized makeup services around, free demos & facials. You can get beautified from head to toe, three great stylists & they have a nail technician too. All the employees are so professional & kind. They make you feel like one of the Steel Magnolias in Truvy's beauty shop.
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August 2015 by TheTinkerbell41358 // Tinkerbell 41358
again?
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November 2014 by Melissa McMillan Billingsley
Have used this product for years! Kelly is great! She is very knowledgeable in several areas of health and beauty. Wonderful atmosphere! One stop for all your beauty needs. Cosmetics, hair, nails, pedicures, massage, spray tan and so much more!
