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April 2024 by Connie Fox
I had to step behind the counter and yell to get someone's attention. My coffee was not on the tray, Elizabeth was totally disinterested in completing our order. No one greated us with a smile. I really felt like we were interrupting the drive-through orders. The Kios order is a big part of the problem. This was in Rockwell NC. Mooresville is just as bad! I will spread the word!
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April 2024 by Joe Ruble
Good food and clean restaurant!
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April 2024 by Keith Gray
Went to the drive thru and ordered , drove up to the window to pay and had to repeat my full order which was ok , but I got home and 2 items I paid for was missing from our breakfast . I tried calling repeatedly to tell them about my missing items and needing to replace or refund next time I’m out that way … because I live out in the country so it’s a bit of a drive . No answer on the phone . So basically I gave Mickey D’s my hard earned money for nothing ! Yes I should know by now to check behind ppl and check my order but I did not . ………::Do better . Also I need my money back for a sausage egg and cheese McGriddle and a sausage egg and cheese McMuffin order # 1256 Saturday April 13 2023 Answer the phone to btw ?
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April 2024 by Kinsley
Clearly doesn’t know what “NO PICKLES” mean.
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February 2024 by Bobby Ferguson
Idk who worked at the window at 9:35 last night but she was rude an gave me dirty looks she was short with brown hair at the first window taking orders told me that my order would be there when I got back an deleted it I wasted my gas an the money on my card is gone from taping it she said it declined so I went home to unlock it came back order was deleted an my money was gone I’ve been coming to this McDonald’s sense I was 5 that’s 13 years as a loyal customer and never had such bad customer service in my life
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February 2024 by Brad McPherson
Routinely I get a gravy biscuit here every morning. It sucks because this is the best McDonald’s with the gravy taste. All the other ones seem to water down their gravy. I noticed they barely put gravy on the gravy biscuit. So I started ordering an extra side of gravy. The cup is halfway full every morning and the gravy on the biscuit is lesser than what I use to get. I spend $12 dollars religiously for a biscuit and extra gravy and they still want to be tight with the gravy. I spend my money for it give me my gravy!!!!!
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February 2024 by KILLERKUSTOMZ boyce
Good food and helpful employees at the drive
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February 2024 by Robert Craver
This McDonald's location is the best! Solid Mc'D's! Salty fries, fresh made Sammy's! When I crave this junk,..I will only eat at the Rockwell spot!
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February 2024 by WJR9575
Very clean restaurant and fast service!
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January 2024 by Crystal Stephens
As soon as you walk in, the atmosphere is rude. No one will help you, even if you ask them to help with how yo order from a machine. Not everybody knows how to use it. People were so upset because no one would take an order or help the elderly. Food is slow coming out. Do not be in a hurry.
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January 2024 by Zeke Jones
Showed up at 10:55, sat there for 4 minutes, heard them messing with the headset, 10:59 they cut of the lights and wouldn’t take my order. Called and the lady said there were no cars in the drive thru and argued with me. On any other occasion they take 15 minutes for a Big Mac. For the love of everything, manage your store better.
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January 2024 by Bernard McNeill (Ghosthub)
McDonald's impresses with its speedy service, ensuring a quick dining experience. However, occasional lapses in attention to detail may result in missing items. Despite this, the overall efficiency makes it a reliable choice for those seeking a fast and convenient meal.
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January 2024 by Ricky Berger
Place is definitely hit and miss ... today was definitely a miss!! How in the world would anyone send anything that looks like this out for someone to consume? Unacceptable! Will NOT be going back for a very long time if ever!!
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January 2024 by Joshua Ratliff
Manager first shift stood waiting on food for one person for 10 mins, while leaving me standing at the register. And keeps looking, but not getting my order, one person in the store! Worst mcdonalds I've ever seen! A joke! It's. Happened ALOT! THEY TO BUSY ON THERE CELL PHONES TO CARE ABOUT CUSTOMERS! U as a company should be ashamed!
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December 2023 by Carrie Shepard McNeill (Berry)
The food was fresh and hot when we received it. The drink was good and cold. The cashier who took mine and my sons order was a sweetheart. She came up to us as we were getting our drinks and gave my son some money for his piggy bank.
