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October 2023 by Lorraine Moss
Was concerned I would have to travel out of town for Audi repairs however, mechanics were knowledgeable and were able to repair without any inconvenience. Communicated throughout whole process. Repairs were very reasonable and installed same day. Will definitely be back for any additional service needs!Services: Electrical repair
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October 2023 by Randy Evans
I needed to have a camshaft position sensor replaced and Brian was very knowledgeable and friendly when helping me. He took time to go through the specs of my car and get the process started with the mechanic. He also gave me my future maintenance requirements and gave me a printout of them. They are very professional there. Highly recommend them!!Services: General repairs & maintenance
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September 2023 by Nancy Olson
I was traveling on my first camping trip & the transmission temp said HOT!! I was in the area of Rocky Mount and I called briteside on a Friday before Labor Day weekend. They graciously squeezed me in and looked at my car thoroughly and found the problem.If I lived near RM I they would be my transmission people. Finally made it to camp. ?Service: Transmission
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September 2023 by Mark O.
We were hauling a trailer for the first time with our pickup truck and the transmission high temperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!
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September 2023 by K Dean
Great local business for foreign cars. Best price also. Before going to Raleigh check with them. They may be your better option!
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July 2023 by Tony Davis
My experience was great, I would recommend there service to anyone needing mechanical work. Satisfied Customer!Service: General repairs & maintenance
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July 2023 by Cory Conklin
My work van was throwing a code saying that it could not communicate with the fuel pump control module. I replaced the module myself and it did not fix the problem. I dropped it off at A1 and they had me back on the road in no time. One of the grounding straps had worn out and was not properly grounding the system. They also took care of a squeal that I had under the hood while it was there (I didnt ask them to look at that)!! Thank You!!
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July 2023 by Gary B.
i was stranded on I-95 S on Wednesday morning at 1 am at a wiegh station near Rocky Mount. This was on 7/19/2023. AAA was useles and i sat and slept there for 7 hours until i could get my own tow. the tow driver was great and took me to A-1 rather than the shop that AAA would send me knowing i would get better and higher skilled service. at about 10 AM after the tow driver took the car off the flatbed and left they swooped in on the car. got it into a bay and looked it over right away. this is a well run and clean shop with enough mechs to give you prompt service. manifold cover cracked and a hose cracked sending anti-freeze everywhere. my brakes were already shimmying and i should have had them done before the trip so i asked him to do them too. the car was out the door at 6 PM. the car rode like butter. i made it to a hotel a few hours away and had a good nights sleep.
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July 2023 by gary b
i was stranded on I-95 S on Wednesday morning at 1 am at a wiegh station near ***********. This was on 7/19/2023. AAA was useles and i sat and slept there for 7 hours until i could get my own tow. the tow driver was great and took me to A-1 rather than the shop that AAA would send me knowing i would get better and higher skilled service. at about 10 AM after the tow driver took the car off the flatbed and left they swooped in on the car. got it into a bay and looked it over right away. this is a well run and clean shop with enough mechs to give you prompt service. manifold cover cracked and a hose cracked sending anti-freeze everywhere. my brakes were already shimmying and i should have had them done before the trip so i asked him to do them too. the car was out the door at 6 PM. the car rode like butter. i made it to a hotel a few hours away and had a good nights sleep.
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July 2023 by Linwood Franklin
After getting through a little misunderstanding and miscommunication the work performed on my SUV has been above satisfactory. I’m happy with the work done, and my wife is happy with the work done. So if the wife happy I’m happy. Happy wife happy life.
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June 2023 by Real Dence Nay
I used a mailbox advertising coupon & saved big $. Really great customer service. Comfortable waiting area with curtesy coffee, tea & water. Explained everything in detail that I asked. I’ll definitely return!!Services: General repairs & maintenance
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May 2023 by Patrick Miller
Very professional and informative with repairs on my 2007 Lexus. Mr. Kris and Basher have the diplomas, knowledge and experience to get you back on the road again. Prices are competative and service is valuable. I love the email correspondence on necessary repairs needed prior to approval which saves time. Highly recommended this service center. Don't forget to meet Bo!!Service: General repairs & maintenance
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May 2023 by CAM DC TV
My 2012 Ford Focus broke down so I called them to tow it, diagnose it, and repair it. They told me what the problem was and quoted me a price over $4,000 I said ok and paid the down payment of $1,500. Days go by and no real updates. Then they tell me another costly problem that I believe happened because they were not careful. These people are crooks trying to take advantage of hard working people at no remorse. I caught them in lies and they commit illegal practices. EXTREMELY unprofessional. The owners need a receptionist because they are undoubtedly rude, especially Kris. I would not trust these guys with a speck of dust. PLEASE BEWARE!They supposedly repaired everything then after I received my vehicle the engine light came on the next day, then the day after I almost crashed because the car shut down on me. I had it towed (from a different company) to them to figure out why the car that just left their repair shop is not working. They tell me it’s another costly problem with my car. Like I said, BEWARE. I lost too much money behind these guys and I can’t even afford to take it to court.Services: General repairs & maintenance
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April 2023 by ziad shomoli
Had a great experience here. Prices were very fair, and they saw me quickly and had me out just as fast. Great experience overall, if I am ever in the area again, I will totally go to them for all my vehicle needs!Services: Auto A/C recharge
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April 2023 by Jessica Slaton
I felt like I was taken advantage of I was charged $165 for a diagnostic for a problem that was not solved I was told that it might be a crankshaft sensor why charge someone so much if you can’t find the problem I don’t need a night I need a resolution I felt like bc I was a women and from out of town I was charged way to much this is not okay I spent my last for this problem after spending all my money on taking my sister to see a chemo doctor that’s not fair or right to do I’ve always been charged like $85 for a diagnostic and to know what the problem. Was and not a might also when I brought my car I was not given a estimate or quote on how much anything would be so yea that’s u fair
