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November 2023 by Al M
I didn't have high expectations going into this experience, it is Rocky Mount, afterall. I was still disappointed. I paid for the $39.99 Armor All Special. The outside of the vehicle was ok, nothing spectacular, appreciate that they dry the vehicle after the wash. The inside is another story. My car was not particularly dirty (newly purchased car, washed and vacuumed weekly), mostly a little dusty, so the wipe down of the interior doors and console were the biggest selling points of choosing this particular wash. The console was *not even touched*. The doors were half wiped down, parts were missed (some places shiny from Armor All being applied, other parts untouched). I wasn't expecting a full detail, but I didn't even get the wipe down included in the package I paid for. I'll include the *after* pictures. No fragrance option was offered, no fragrance applied. Again, I had reasonable expectations, services I paid for were not delivered. Also, a helpful tip to workers: remove the spray bottles hanging from your pocket, it rubs on the exterior paint of vehicles when leaning in to "clean" the vehicle. I cringed the entire time watching this happen to the vehicles being worked on. **Edit** I used their online feedback form and received a call from the manager of this location who inquired on my review. He did offer to personally fix the job, however I had already detailed my vehicle myself- so I did decline that offer. He also gave me a gift card for future services at any Autobell of my choosing. So, I will give another star because my concerns were addressed.
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November 2023 by Heather Bone
It's ok for a quick clean but for almost $40 they could have at least cleaned the hood and windows better. They left trash on the seat and didn't even wipe down the leather seats. Overall it was cleaner than when I took it but for $40 and 30 minutes worth of "cleaning " it should have looked better than it did!
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November 2023 by Jeanacy Cappelletti
The first time I went I asked them to wipe down the interior. When I got in all that was done was vacuum. I tipped the guys generously for what I thought they had done. I did not go through the exterior wash because I had just had my front windshield replaced and was told not to for 48 hours. Today I went through the exterior wash and when I got out my driver side mirror case is broken. So very disappointed in this place. I bought the unlimited plan and believe I will be canceling it.
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November 2023 by Angie Roebuck
Very slow and didn’t clean drivers mat very well. Still covered in mud and I pay $76 a month for that.
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October 2023 by David H.
I paid $40 for a full service car wash because the car interior was very dirty. Waited an hour for it to be finished. Lousy job, windows still streaked and dirty and they didn't vacuum the back seat or the back of the car. I won't go back.
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September 2023 by Jean Ridgell
Paid $32 and still had sand on mats and in door pockets. No armor all. Asked attendant to correct and he stated “when I finish this car”???? I left… I won’t go back!Service: Auto interior vacuuming
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August 2023 by Casey Warren
Unfortunately service is not what it used to be. Super slow and unprofessional the past few times I have been. Workers were standing around talking instead of cleaning the cars. They weren’t even busy. I will not be returning.
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July 2023 by David Anderson
Okay, prices are too much for what they offer.
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June 2023 by a r
Visited the Rocky Mount location on 06/16/23@6:10 pm and they were closed. Goggle showed closes at 8:00 which is what I thought. Waste of time and gas to get there. :(
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June 2023 by Phyllis Alston
My Jeep had not been cleaned in a couple of years. I had enough hair on the floor of my Jeep that I could have made a wig for a doll. They did an excellent job of cleaning, waxing & vacuuming my vehicle. I will be going back. EXCELLENT SERVICE!!!
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May 2023 by Rockina X
I want be back for services on the interior. I was told "we did the best we can do" my car was BAD....but for $32 I shouldn't see dust on everything!!???Also $10 extra for armor all??? Um I'll just do it myself next time.Service: Auto interior vacuuming
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April 2023 by Wanda Ashe TYLER
Always have a wonderful experience here. The car be on point. Shiny, clean and the windows spotless. My husband loves the tire shine and black ice fragrance.
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April 2023 by Vivian Lockamy
They started taking money out of my bank account after one visit even tho I told them I did not want it, I did not live in RMT and I worked in Greenville so I had no use for a monthly service that costed 46.96 a month. They are thievesServices: Auto detailing
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April 2023 by Brian Bartholomew
The team did a great job washing and cleaning my car. Landon was super at cleaning the interior. My car looks new again.
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January 2023 by Don Grover
Been stand here for 40 minutes and my car has not been touched. There seems to be more talking and checking phones then working going on today. And there are 8 cars behind mine. The young men detailing need more help. To get the cars done in an efficient, timely manner!
