-
December 2022 by Erin Barnes
I love my ring! My fiancé created created this beautiful gem. Rocky mount is closer to his work - the people working there didn’t have the ring he wanted to they created it in Raleigh and had it mailed there. Fiancé said people working at Baileys were friendly. However, they have forgotten important documents after the purchase and have asked him multiple times to come back and sign and pick up paperwork like the ring authentication. I feel like the people working there should have been more attentive and organized. This was a huge purchase. Baileys has always been one of my favorite jewelry stores since I was a kid. I’ve purchased many items.
-
September 2022 by John Parker
I needed to get my wife's wedding ring cleaned and installed a couple of stones that had fell out. The staff is fantastic! Bailey's is my go to store!
-
September 2022 by Joseph Rankins
I purchased a Seiko Padi Monster special edition from another establishment and had a malfunction with it. Bailey's assisted me with getting it sent back to Seiko and repaired under warranty.Parking: There's enough parking for the traffic the business keep.
-
August 2022 by Margaret Simpson
Always a pleasure to go to Bailey's. Staff is professional and courteous. Store is beautiful as is the jewelry.
-
August 2022 by Amanda Prinz
When I walked into Bailey’s with my parents they were so welcoming and accommodating! They brought my dream ring to life and had it back in a timely manner. I appreciated all that Bailey’s has done and will definitely be back.
-
July 2022 by Lisa Stone
The employees at Bailey’s are friendly and very helpful. I never feel pressured to buy, and believe I receive good advice when I am in the store. I recommend Bailey’s for jewelry and nice gifts.
-
June 2022 by tim murray
The staff was very professional and responsive to my needs. I was very pleased with the service provided. Customer Service seems to be a lost art but I can honestly say that Bailey’s Fine Jewelry’s staff restored my faith that it is still the core of business. Thank you. I am so glad I took my Rolex to you.
-
June 2022 by Elizabeth Chambers
Every time I enter Bailey's jewelry store I am welcomed like the Queen of England. Everyone treats me with such graciousness and respect. The pieces in their store are beautifully displayed.I have sold some of my old jewelry that I never wear anymore and get market value. In my opinion it's the only jewelry store anyone should patronize.
-
June 2022 by Rd Clary
Abby Jones was our sales lady and helped with the repairs for my diamond wedding ring and also helped my husband choose a ring for our Anniversary. Thank you Abby! Everyone was so helpful and friendly. It's so true everyone loves a Bailey box!
-
June 2022 by Lindsey Walston
I went in with three pieces of jewelry that needed repairing. They fixed two on the spot and told me exactly what to expect with the third which will take a bit longer.Also bought a necklace chain and they were very helpful with that process. Will definitely be returning
-
April 2022 by Jason Harrell
The young lady who helped me with my watch is awsome, I had another jewelry place in the area tell me my watch was not working! But Bailey’s tested and replaced the battery and now the watch is working!! My favorite watch!! Very friendly and great customer service!!!
-
April 2022 by Racheal Lynch
I have been a Bailey girl for more than 30 years .I have always been satisfied with every purchase. The staff was kind,courteous and helpful. If anyone would ask where can I shop for a beautiful diamond. I would tell them Bailey's
-
April 2022 by douglas edwards
The staff and Brandi have given superior service whether just coming to get a battery for a watch or a gift! In selecting a lifetime purchase the service and backing was outstanding and a comfort. Thank you Baileys for your care to the details.
-
March 2022 by Bonnie U (BARetiree)
I have been into Bailey’s twice recently. Both times I got a nice gift for my Granddaughter and today got just what I needed for myself. Very polite. They have a nice selection of everything. Like today I also looked at baby gifts and silver frames. Saw some cute things when I need those, I’ll go back. Good place when you need jewelry or repair or just check your stones. Thanks Bailey’s!
-
March 2022 by Deby Swartz
The employees are very friendly and work hard to help you with a purchase. The young lady that helped me spent the better part of an hour showing me diamonds and explaining each of the assets of the rings. I was able to make a purchase and am extremely happy with my choice. I finally got my "Bailey Box" and will be back for further purchases.
