-
February 2024 by Michael D Aycock
Great friendly staff
-
January 2024 by Renee Harding
Only interested in me putting my dog on triazadone. Not really interested in her well being
-
January 2024 by Jessie Pierce
This was my first time visiting a Banfield Veterinarian Clinic and it was a very pleasant experience. The staff and veterinarian, Dr. Fuelling, were all very friendly and welcoming. I will definitely be returning!
-
December 2023 by jamal strong
Really great place that offers great care plans for pets. The staff is rather friendly, and the service is superb.
-
December 2023 by Al M
Appreciate the wellness plans for the first year of life for all my pets- very reasonably priced. The staff at this location is always friendly, they have convenient appointment times and they provide great service.
-
October 2023 by Rachel Rocker
We love the staff and doctors here. They take great care of our pets!
-
August 2023 by Angie Clark
Will not take my pet back here, made the appointment for her surgery, and on that day had taken off from work went over an hour to get there and they took my pet and called me an hour later to say they would not do it that day I needed to reschedule. Someone could have told me on the Friday before or even called me the day before on Monday No they let me wast my time and gas money smh
-
August 2023 by Camelia Clark
Arrived surgery date for family pet and received conflicting information that differed from what surgeon initially said. We agreed to move forward that day and left pet in Banfield Rocky Mount care. Received call short while later, no surgery. Different surgeon did not want to proceed. Felt he needed back up and was now recommending initial procedures. Quite a bit of confusion on Banfield part and lacked communication. They could have called bc they knew we were a distance away and they should be aware of their own staffing issues. Dr. Fig was provider we first met with and who explained what needed to be done. Day of surgery, Dr. Fig out of town. We believe Dr. Fig was correct in her assessment. We were ready to move forward and felt comfortable with plan. Day of surgery is when confusion set in, from med assistant behind counter to the provider. Very dissatisfied and disappointed with service. We obtained pet's med records from Banfield and have appointment with another surgeon, same day of Banfield scheduled procedure.i
-
August 2023 by Paula Evans
I love my groomer but I gotta tell you. The prices have gone up so much, it's ridiculous!
-
May 2023 by Lora Brannon
The staff here is so friendly, and our pet really seems to like them, which is important.
-
April 2023 by Stephanie Bowens
Too potential customers.......I a senior citizen on a fixed income signed up for a year of service for my pup. Too my surprise after the year was up......monies were still being taken out of my account. When I called about this......I was told it would cost me 500.00+ dollars to get out of this so call ONE YEAR agreement. I would strongly suggest you find a place that REALLY cares about your pet........not the almighty dollar. There's something about this that is unethical. I don't know what the outcome will be. Just don't judge people that are homeless with their pet. Good luck finding services for your pet that doesn't hold your bank account hostage. God help me. Prayers are excepted
-
April 2023 by Terry Horne
Very good place to take your furry friends. You can get on the payment plan that fits your budget. Most of us can’t dish out big bucks every time we need a vet.
-
April 2023 by Beth Thompson
Had the product I needed but it was so expensive especially when you are on a tight budget( elderly and savings being eaten away with inflation).
-
March 2023 by Madison Floyd
My lab got sick yesterday and when I called, the technician I spoke with was very helpful about helping me determine if I should bring my lab in or not. She was able to squeeze me in to their already busy day and when I got there they were super nice and friendly to both my dog and me. The technician who slabd vet who treated my dog with also nice and helpful with making sure he got the care he needed.
-
February 2023 by Bladed Bastard (Blade.)
They are awesome people! They are very energetic and nice people. They treat their animals with nothing but love and care!
