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January 2024 by Latise Williams
She did an amazing job with my son she helped him be calm and talked him right into it even tho he wanted to leave love the energy and I must say my lil guy is hella handsome
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October 2023 by angela lee
Totally different experience from the Greenville, NC ?Claire’s. The manager at the Rocky Mount, NC location was attentive, caring and helpful!☺️ We enjoyed our shopping experience there and we will definitely return soon! ?
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July 2023 by Zainab Fatima
Love it
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April 2023 by Crystal Wiggins
Went into location to get my daughter ears pierced and they lady closed the gate stating she was going to lunch. She asked what services we were looking for and we told her ear piercing. She then proceeded and stated she will be back in 30 minutes. Fast forward 45 mins later once she finally return. She she’s goes to say she had an appointment first then she will take care of us after her appointment comes so it will be another 30mins. She got an attitude once I told her never mind I should have told her what I needed before her break which I clearly did. She was very rude about the whole situation from start to finish.
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April 2023 by Becca Bea
Do NOT get your nose piercings done here. They are not held liable for anything that comes out. They do not put a backing on it and its short so it's easy to lose. And it is sooooo expensive, I paid $86.00 for my piercing and it came out and its closed. I called them to see if they could put it back in atleast. She tells me I will have to repurchase it again...smh.
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March 2023 by Beatrice Smallwood
Do NOT get your nose piercings done here. They are not held liable for anything that comes out. They do not put a backing on it and its short so it's easy to lose. And it is sooooo expensive, I paid $86.00 for my piercing and it came out and its closed. I called them to see if they could put it back in atleast. She tells me I will have to repurchase it again...smh.
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January 2022 by Charity Nicely
Took my 5 month Old to get her ears pierced today and the lady working was very nice, and helped with whatever I needed. My little girls ears are pierced perfectly and she gave me everything I needed to make sure they wouldn't get infected. She explained everything slowly and made sure I understood. Highly recommend. ?
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November 2021 by Charity Stephenson
Took my 5 month Old to get her ears pierced today and the lady working was very nice, and helped with whatever I needed. My little girls ears are pierced perfectly and she gave me everything I needed to make sure they wouldn't get infected. She explained everything slowly and made sure I understood. Highly recommend. ?
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July 2021 by Megan Johnson
:) love it
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June 2021 by fer the light 96
Awesome job, the staff was awesome ?
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April 2021 by Tichina Sherrod
Will NEVER go to this Claire’s again! I’d rather drive extra miles to another location. I was charged for “free” items and then called “belligerent” for being able to do math and asking for my money back. They included the price of other items to meet their quota. The manager is RUDE and cut me off soooo many times. And Kelly , the worker , made a very inappropriate remark while we were in the store . A group of African American boys walked in wanting to piercings, she told them to come back , once they left she stated “I hope they don’t come back because they LOOK like they’re up to no good” .. yeah so that’s that ! SMH
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July 2020 by Richard White
Great service
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December 2019 by Dee Flowers
My experience was actually by phone and if you asked the employee right now what wad reason for my return she would not be able to tell you that correct answer because she VERY rudely talked overtop with a very bad interruption towards me speaking and never even let me speak so I know she did not hear my return reason and I was asking for a pair if earrings that possibly was overlooked and not put back in my bag because all items were in tge bag whennit went into the syorr snd then st the door meeting my daughter the earrings were not in the bag so with thst being said im very nice and understanding so i wanted her to ask the employee on sunday st clising if she did remember seeing them after the fact and this lady hung up on me and by all mesns she quoted she was not there so yherefore how could dhe answer me to tell me they font have them she should gave said let me get your number mam and i will ssk thst rmployee, that wsd HERE and see what she says..... that was totally uncalled for her behavior towards me and therefore if she dont want to do her job then stay home and let another person who does want to work be there!!!!! Terrible public relations and by all means would not be an employee for one if my stores. I would not let any of my employees treat no customer that rudely and then to call back with the conversation recorded she has took the phone off of the hook so again she dont have to do her job.... pitiful business and I myself have spent alit if money at this store for my daughter everytime its never under 100.00 total so she tgrowed away a good customer that in the ling run keeps her a job there and don’t appreciate it
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December 2019 by Nyneka Dupree
The manger Barber called me a liar, jumped at me as a threat and tried to tell me that customer service didn’t say I could do a full refund on my daughter ear piercing due to the missed the dot (that they use as a guide) my daughter piercing was lumped sided .Barber was very unprofessional she didn’t calm down until customer service told her on the phone that someone did tell me I could get a full refund
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December 2019 by Connie Allen
Nicely setup and clean store. Only bad thing is store is to crowded for a wheelchair or stroller. Which is the same way in every Claire's I been in. Very friendly and helpful employees.