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February 2024 by Elizabeth Howard
Worked me in and I was very satisfied with customer service thank you again!
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February 2024 by Mary Ruffin
I called Michael in a panic because I had a flight in 90 minutes and my tire was losing air!!! They were kind, courteous and helpful. I recommend them for sure!!!
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January 2024 by Phyllis Tillery
This is my first time coming in to the store and I was happy that I did
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January 2024 by Tina West
Courteous and very knowledgeable. Didn’t keep me waiting on my vehicle and I felt that I could trust the staff
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January 2024 by james briggs
Great honest service station. Would recommend to others I need of service.
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January 2024 by Steven Daniels
Fast service honest and well informed employees.
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January 2024 by Jaime Wright
The staff were helpful, professional and responsive to customer needs and they answered questions promptly. I bought them Krispy Kreme and I should have ordered pizza as they were really good
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December 2023 by Jay Whaley
Amazing customer service. They truly care about the customer and care of your vehicle.
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November 2023 by Georgette Becerra
Excellent customer service! Thank you so much for taking such good care of my husband's vehicle, even so late in the day. Would definitely recommend these guys in the Rocky Mount Area!
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November 2023 by Joseph Rankins
I scheduled an alignment for 8am online. They said if 8am was not available someone would contact me to set a new time , no one contacted me but instead gave me a 10am appointment. I got to the 1001Wesleyan blvd store before 10am and let them know I was here .They had a car on the alignment rack but took my keys never saying anything about them running behind or wait time. The rack was clear from 10:10 until 10:51 before I got up and ask if they are behind schedule or is the machine not working at which time she ask the technician what he was getting ready to bring in and he replied that he was bringing in a Bentley Continental. I asked her why didn't they let me know this when I checked in, but she didn't have a logical answer. I asked her for my keys. They will not be getting any business from me,...Wesleyan blvd store is the worst firestone I have ever visited everytime I come here there is a issue.
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November 2023 by T Williford
Very friendly. Very busy so didn't get in exactly when scheduled. But tires are installed and I'm happy.
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November 2023 by derelicthouse04
Where I go for all my service.
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November 2023 by Georgia B
Excellent customer service! Thank you so much for taking such good care of my husband's vehicle, even so late in the day. Would definitely recommend these guys in the Rocky Mount Area!
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September 2023 by Denisha
I’ve been coming here since I move to NC 3 years ago and I never had any major issues with this shop. Anytime something went wrong on their end they fixed it. Today, however, I came in for a state inspection and I needed windshield wipers and light bulbs above my license plate to pass. No issue. I said I would go take care of it and be back since these are things I can fix myself. When I went to change the bulbs two of the screws refused to come off so I came back to the shop hoping they could remove them for me so I could replace the bulbs myself. They wanted to charge me $45!!!! Yes, $45 to remove 2 small screws! $45 for something that would’ve taken them 2 seconds to do. Forget customer loyalty. It’s all about the $$$. Needless to say I won’t be back.*In the photo I had to break it to get it out. ??♀️*In response to the reply: To be clear, I was not getting the bulb service. I was changing the bulbs myself and asked if they could move 2 troublesome screws. That’s it!
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September 2023 by Della Alston
They serviced my car and I appreciate that they pay attention to detail.