Home Improvements in Rocky Mount, NC

“I just wanted to take a moment to thank Ms. Lori( Rocky Mount NC) location. She works in the garden department. Ms. Lori was super helpful and knowledgeable about all the plants in the garden. She took the time to show and explain every question and I had a lot. We need more workers like Ms. Lori. Very pleasant personality. Thank you Ms. Lori ☺️”

“November 2024: I ordered two items online for pickup and it took them over 3 hours to notify me that it was ready to be picked up. To me that's ridiculous, I could have ordered with Walmart plus and had it delivered to my door in the same time.

I'm the sunny side Fantima, was excellent. She had my items out to the car in less than 5 minutes! She was bright and cheerful and very helpful.

July 2024: The app is getting better except for I can't delete and expired credit card with the same number and it won't let me update it so I had to pull out my credit card and tap it. Pain in the butt because I didn't bring my wallet in it was in and out trip with the scan. The electrical department looked kind of disarrayed but that's the norm for a Rocky Mount Lowe's, but they did have what I wanted and it was where it was supposed to be so there's hope.

Oct 2020: The App tells you where to find things...NOT "Oh we don't carry that anymore, yeah we did inventory last night we don't have it or it's in the front as you come in". I spent an hour trying to find 5 things.

Major cluster F trying to use the temporary Lowe's Credit Card. What should have been 20 minutes turned out to be an hour and a half... The employees were frustrated too. It's always something when we go to this Lowe's location.”