H&R Block at the Cobbs Corner office in Rocky Mount, NC, is consistently praised for providing professional and pleasant tax service. The agent Geraldine is highlighted across multiple reviews as being very nice, courteous, professional, and astute. She is noted for providing top quality customer care, being easy to talk to, and making sure clients leave satisfied. Reviewers mention she is smart, prudent, and knows exactly what she is doing, with some clients utilizing her services for over ten years. The office is described as a place where you can sit with a professional to ensure your taxes are done correctly and to see if you are entitled to more cash for your refund. Services like a rapid refund advance loan are mentioned as available, sometimes same day. The location is convenient, near a Walmart, and one reviewer noted they were helped the same day without an appointment because it was not crowded. Clients appreciate that their information is saved within the H&R Block system, adding to the ease of service. Overall, reviewers give this office an easy five stars, highly recommend it, and express gratitude for the professional and effective tax preparation.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
