-
March 2024 by Hannah Washko
only one person working today, 2/20/24 at 12:50. they worked their tail off to make sure the food was cooked and all the guests were taking care of. great service & good food!!!
-
March 2024 by LOVELIFE *
My cousin raved about this place, and their delicious ? cheesesteak sandwiched. Of course I'm interested. Ask for the small size. I noticed immediately when I received my bag - that it was rather "light."?Open my sandwiched and had literally a "cut off at the smallest edge of a hero bun - lots & lots of melted cheese and maybe a fork full of steak"! ?Talk about "disappointment & anger" - I was done! This was a $9.00+ "small" sandwich... The least the person who prepared the sandwich should have done - was give me the proper amount of meat that I "paid" for! ? Or did they cut off ? part of my sandwiched to keep it for their self ???Needless to say, my cousin & I will not be visiting this location again. ?
-
March 2024 by Angel Johnson
Got the order mixed
-
February 2024 by H P
Went there because they didn't answer the phone at 5:30 no one in store when i got there today ordered 2 steak&cheese/ff/ 2large orange aids was told they were out had cup/ice/oranges/an sugerwater just too damn sorry to make as much as you'll charge for orange aid you should serve all the time I could understand if I came in at 10 15 minutes before you close but not a 11/2 before closing sorry service
-
February 2024 by TINA Corprew
This was not my favorite place, the food was okay and the service was okay. Just not my cup of tea.
-
January 2024 by Mckenzie Wheeler
Every time I go to this hwy 55 I am met with great service and great food! They are always busy when I go but they make sure to take their time with every customer. This is probably my favorite one to frequent.
-
December 2023 by Karissa Martinson
Since when do you not specify that you are out of part of the ingredients for the meal someone orders? Proper customer service etiquette: "Hey, I would like two of your kids grilled cheese meals." "Okay, we are out of loaf bread, would it be okay on a bun." At least I would have had a choice. Instead they failed to mention that and put two slices of cheese on an inside out hamburger bun. Crispy onion rings were requested and they failed to provide. They were soggy. I added 1/2 a cup of sugar to my lemonade and it was still too bitter to drink. All 5 fries were soggy and sticking together in which one was thrown into the bag upside down. In all this chaos, a very young grill cook was also trying to make verbal passes at me, at one time calling me baby. It took 10 minutes to fix 5 sweet teas and 1 lemonade in which time our food was already bagged prior to the 10 minute drink retrieval. Very unprofessional and far from satisfactory customer service. Very highly unrecommended... Unless you enjoy meals that are thrown together with incorrect items, are too bitter to enjoy and are cold and soggy for $55.
-
December 2023 by Jeff Krayenvenger
28 minutes before posted closing time and I'm told they're closed. Inconceivable to me to treat a customer this way. Clearly management isn't concerned with customer service, serving customers courteously during actual posted hours. Will happily take my business elsewhere where my hard earned dollars are appreciated. Based on attitudes of the workers this is common practice at this place.
-
December 2023 by Adam Noakes
Worst service I've ever experienced. Was actually told to go to another place. Ordered a simple grilled cheese sandwich and got about one third of a piece of cheese on a ham burger bun. Also waited 20min for that.Will not be
-
November 2023 by Paula Mills
We ordered 2 doubled cheeseburgers with tomatoes lettuce and mayo with fries, a plain cheeseburger with fries and an all American cheese steak with fries and 3 orders of onion rings. Only 1 cheeseburger had the tomatoes lettuce and mayo only 1 burger had fries. The place was not busy. This did not seem like a difficult order to me and yet it was still screwed up this is 2 for 2 at Highway 55. Do not believe there will be a third chance.
-
November 2023 by Jacob Perls
Food was just super average. No love. Staff shows no enthusiasm. Only attentive person was a young man. The other female employees were playing tik tak toe and talking with each other. On every delivery. They always forget the drink .I have to always remind them.
-
October 2023 by Sanari Cobb
Traveling, so decided to stop by this establishment. Just wasted my time and money, ordered a banana split and cheese toast sandwich 10 minutes later, "Oh we dnt have banana splits, and we are out of Texas toast, we can put it on hamburger buns".. meanwhile the cooks are using so much volger language, I couldn't believe it. So very disappointed and hungry.. smhGet it together!!!
-
October 2023 by Takivia Lee
I have ordered delivery online and I did not get all my food. I understand that you are ready to go home but please make sure you put all my food in the bag please instead of rushing my delivery driver. And to make things worse I had ordered an All-American double Burger meal with fries and no french fries was in the bag. I had to split my French fries with my partner and also you did not put enough meat on my Philly cheese steak.
-
October 2023 by Martha Daniel
The hot dogs and buns steamed so much the bread was sopping wet and hot dogs so slippery and wrinkled! that i could not pick them up with my hands! I used ten napkins before i finally quit! i complained but waitress said nothing helpful! VERY DISAPPOINTED !?‼️
-
August 2023 by Heather Jones
I called my order in 25 minutes before I arrived to pick it up. When I arrived, apparently they hadn’t even started on it because I waited in the store another 25 minutes for them to finish one burger, one small pain cheesesteak and a fry. As I asked for my money back because I didn’t have time to continue to wait which is why I called it in, one of the cooks said is it for —-and said my name? I said yes and he said, very hatefully, that the order was coming up right now. I still waited 10 more minutes to get my bag. I just grabbed it and walked out. Haven’t even ate it at this point because I’m so disgusted with the entire ordeal! They were rude, slow and unapologetic to say the least! Never going there again!