-
December 2023 by Tina Poythress
My sister and I were in search of Adidas products for my nephew at the Golden East Mall in Rocky Mount, NC. There were shirts folded on a table where you could not see the design. I saw a shirt because I liked the color and picked it up to show to my sister. As I was folding it back…and am completely capable of restoring it to its original state, an employee, a tall woman, came over and jerked the shirt out of my hands. They did not speak. This same incident occurred a second time, at which time I told my sister I wouldn’t ever purchase from this store and would meet her outside the store in the mall. I’ve never experienced anyone so rude. I’ll never enter this store again. Not once did anyone offer their assistance. This particular employee she be reprimanded for their actions.
-
December 2023 by Rakisha Whitfield
Went in looking for some black timberlands for my son,first they don’t even greet you or ask if you need help….When you ask them anything one lady act like she had a attitude.Like if you don’t want to do your job you should’ve stayed home,better yet should’ve have applied for a job where you have to work with people!!! There’s no way of knowing if it’s a grade school shoe or kid shoe because there’s nothing up showing it like most shoe stores.After getting no help and the attitude I just left and went to hibbett and found the shoe I was looking for minus the rudeness and laziness!!!
-
December 2023 by jay jackson
Thank you Tawanda for your help she went above and beyond to make sure she gave me what I was looking for great service I will definitely be back
-
April 2023 by Kaneak Singleton
They never answer the phone this my second time ordering online to pick up in their store and nobody ever answers I have to drive 45 minutes to their store to just employees talking while the phone ring
-
February 2023 by Martrice Williams
I brought my husband a pair of Jordan's on the 3rd of January kept them in my trunk until the 8th his birthday he tried one shoe on and said it didn't fit that he needed a bigger size so we took it back to the mall in which is a 45 minute drive to get to the store for the manager to tell us he couldn't take the shoes back because they were dirty I said he just got those shoes today that if they were dirty they came out the store dirty he was so rude saying you people I will never shop there again I have never
-
January 2023 by Mariah Harris
I'm not shopping there anymore, I'm really disappointed in the customer service I had Kenya as my salesperson and she was really rude to me for no reason at all .
-
October 2022 by MARTRELL LANE
The Shoes looked nice and trendy??
-
December 2021 by PRADA
They need more Jordan ones but they have what I want most of the time
-
October 2021 by Keith West
Got great prices
-
August 2021 by Bevery Smith
Nice shoes, but need to keep people sizes if they want more business.
-
May 2021 by Keary Dupree
Love it
-
May 2021 by Talia Brock
Got some real nasty employees , every unprofessional , treated very poorly wouldn’t recommend shopping here .
-
May 2021 by Melita Satterfield
The store is clean the staff is great. the selection of sneaker sizes are limited to what they have in stock.
-
April 2021 by Shenetha Manning
I went there 2 browse for shoes, and got a pair but when I tell u I will not be going back. The employees was lazy and lounging, I ask questions about certain shoes and they had no knowledge on questions. Employee wasn't no help. Lazy workers
-
April 2021 by Victor Freeman
Visit was okay. Wasnt really busy but I waited 15 minutes of for help. Once I did get help, the staff was helpful and friendly. Even laughed at my lame jokes.....lol. Its an urban cultural store so you should expect just that. Nice clothes for that market. Im 36 so the clothing isnt my style. For teenagers and young adults, its a nice store.
