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April 2022 by Gloria W.
Good bank but sometimes service is a little strict , I remember the last time I went in there to get my account set up they decline and didn't give me my check
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October 2020 by Jean P.
I am totally satisfied with this bank! We moved in to the area almost 5 years ago and started a search for a bank. The customer service was wonderful! They helped out so much in our making a decision. They have a checking account that not only doesn't charge a fee to keep the account open but gives 1% interest no matter what your balance! And because we don't use some of the more expensive things like money orders, transfers, overdraws, we've never had a fee. They work for you, not against you. As for the 24/7 number, there are so few places that have given me what I needed at midnight. Just not an issue for me. And when we dealt with identity theft, they helped out more than the companies that had allowed a loan in our name! No, I love this bank and want to thank each of their employees for the excellent service and the friendly way they have cared for us. Thank you for your smiles!
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September 2020 by BC McLeod
WOW! My parents have been banking here for years and have always talked about how nice the staff is. Fast forward to my dad passing away and you can imagine all the details and paperwork to be managed. Linda Hendricks not only helped with their accounts at Providence but also with the external financial institutions. Linda spent several hours with my mom helping her with all of that! We just can't say enough wonderful things about Linda and the staff at this branch! Thank you so very much!
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June 2020 by j sampson
I've done business with this bank for some years now and I always forget to do a review. What can I say the staff is GREAT!! Always courteous and helpful. Wish I could give them more than 5 stars!!
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January 2019 by Tyler H.
Best bank around!! Awesome service!! They treat you like family!! Always looking out for your best interest!! Better than any other bank out there!!
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September 2017 by Seven H.
Dont get me wrong, I love this bank. Only reason I gave 2 stars is because the 24hr phone customer service line does NOT work. It's ask for info but never receive it. You can not access account info from the 24/7 number because it doesn't work. All it does is transfer you to the local branch, so tough luck if not during business hours!