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June 2023 by Samuel Dail
Very open and friendly.
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March 2023 by Joseph Whitfield
Love my credit union!
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August 2022 by Jonathon Williams
Rude Employees with alot of attitude Came in to handle a bill. They made me feel like I was d*** when I asked them questions and I was trying to explain as best as I can. Definitely not coming back.
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August 2021 by Jayvon Lewis
This happen well over 2 years ago before pandemic but went to see Adam who i hear is AWESOME! , but ended up dealing with Manager/Loan Officer Jessica who was draining and borderline gave me the feeling of prejudice due to my dreads and athletic wear. Very condescending when I told her my monthly salary I guess black and mixed people can't make over a certain wage these days. W2 and pay stubs were verified once but she requested more proof (which she could clearly see from my direct deposits). Left without completing loan process and went to Sunset which had me completed in minutes. Hope she's gone
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May 2021 by Kourtnee Warren
The worst drive thru service in rocky mount. Sat in the drive thru over 30 minutes to just cash a check. With all 4 lanes open. Never going back to that branch.
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August 2019 by Veronica Gaines-Lilly
The customer service makes the trip worth while.
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March 2019 by Dennis Luis
Went in and it was quit busy, I was feeling dizzy and went to sit down. They quickly asked if I was ok, I told them I just got dizzy standing up and had to sit for awhile the said it was fine . Must of blacked out from my Diabetes sugar low, the quickly helped me bring my sugar up so I could compleat my transactions so I could go home, Thank You ...for helping me Dennis L Best Customers Service people are friendly
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August 2018 by Charles Lynch
One of the best branches in Rocky Mount
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August 2017 by Deshun rich
Worst customer service I have ever received dealing with them. Was only one there and was told it would be 1:45 before I could see someone. I said ok. Waited patiently. The individual I spoke with cod not answer my question about refinancing, and said she needed to speak with someone else, and she would give me a call by the end of the day. She didn't bother to run my information or anything. Well the end of the day came, and I never received a call back from anybody. I just had surgery, probably should have been in bed resting, but was told I could be seen when I called and asked. So I got dressed and suffered through the pain. Guess I should have tried Nashville or Sunset.
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January 2017 by Sheik Sheik
Adam was awesome with making my auto loan process perfect! He was nice and professional. Great customer service is what I love. Thanks again Adam!
