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February 2024 by Skychaser Jeff
When it’s open, the food is good. I recommend the burger!
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January 2024 by GySgt Williams, W.
This was by far the worst experience of my life. The first indication was the green water in the hot tub surrounded by yellow caution tape. But the main reason we chose this location was the Bistro. It was closed and no one could tell us why. Even the sign was still standing displayed the message to enjoy our Bistro. It just gets better, the hostess informed me that they no longer offer room charges and we have to pay in cash only. The bathroom, the tub was right out of an Alfred Hitchcock movie set and was holding on to life support as it was peeling away from the wall. The Toilet, so badly stained I used the common toilet by the dirty pool with dirty bottom algae lying in wait for the next brave soul. On checkout, they attempted to make entry around 0915 but we always throw the door latch. They tried to do this twice. We will never go back, ever
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September 2023 by Mommomfromnj
Had such a nice stay on our way to Hilton Head. Hotel is clean and great. From check until check out can not say enough. Gwendolyn remembered us from trip in May and took such good care of us in Bistro. It is so nice to be able to relax and eat at hotel after a long drive. We will definitely be back again.
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August 2023 by Sharon S.
After a recent 10 day stay at this hotel while our home was being repaired, I want to warn potential future guests not to stay here, especially women and children. During our stay, my husband and I were verbally accosted by another guest on the elevator that continued into the hallway and then into the lobby. The acting GM was called to sort things out and he chose in his own words "to remain neutral." In an episode of verbal violence that could easily have escalated to physical harm, the acting GM chose to remain neutral allowing the aggressor to remain in the hotel without consequences. Furthermore, we learned that the hotel does not have internal security cameras which serve as a crime deterrent and help local authorities solve crimes that do occur. Despite our strong feelings, the GM remained nonchalant and uncaring, refusing to keep his guests and staff safe from another guest who started a confrontation with us. For those of you whose families are part of travel ball teams or people coming to the local event center, I highly recommend you stay elsewhere because you will not be safe here under this GM's "leadership." The hotel staff were absolutely wonderful to us and were horrified at the situation and how it was handled. I am deducing that their safety and human rights are valued as much as mine by this GM.
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August 2023 by SES500
After a recent 10 day stay at this hotel while our home was being repaired, I want to warn potential future guests not to stay here, especially women and children. During our stay, my husband and I were verbally accosted by another guest on the elevator that continued into the hallway and then into the lobby. The acting GM was called to sort things out and he chose in his own words “to remain neutral.” In an episode of verbal violence that could easily have escalated to physical harm, the acting GM chose to remain neutral allowing the aggressor to remain in the hotel without consequences. Furthermore, we learned that the hotel does not have internal security cameras which serve as a crime deterrent and help local authorities solve crimes that do occur. Despite our strong feelings, the GM remained nonchalant and uncaring, refusing to keep his guests and staff safe from another guest who started a confrontation with us. For those of you whose families are part of travel ball teams or people coming to the local event center, I highly recommend you stay elsewhere because you will not be safe here under this GM’s “leadership.” The hotel staff were absolutely wonderful to us and were horrified at the situation and how it was handled. I am deducing that their safety and human rights are valued as much as mine by this GM.
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August 2023 by melissalu78
The hotel was clean and quiet and the location right off of I-95 was great! We did online check in through the Marriott Bonvoy App and our keys were waiting for us at the front desk. Amanda (I hope I am remembering her name correctly) at the front desk was just wonderful! She was friendly, professional and made us feel so welcome. I never write reviews but she was so sweet I felt compelled to. I will definitely stay again on my next trip down to HHI.
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August 2023 by billsL2234HK
The air conditioner was so loud(on and off constantly) that we got almost no sleep and left at 430 a.m!!! The hotel is beat up and needs remodeling. Wallpaper coming off in places. There’s many other Marriotts to choose from. Pool looked nice. Will not be back.
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July 2023 by HotelStayerGuy
Awesome hotel. Staff was so nice and helpful. They were able to give directions to some restaurants nearby and to some trail heads. Room was perfectly clean and smelled nice, quiet. Comfy bed too! Like their little restaurant they have. Had a glass of wine and tried their burger. Pool is not available onsite but they said we could use the one next door which is nice. Will definitely stay here again.
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July 2023 by Jen7835
This hotel is old and run down. It’s dark and dreary. The rooms have popcorn ceilings and the wallpaper in the bathroom is peeling off the walls. The carpet in the room feels disgusting. The AC unit is so loud that it hard to sleep. Bathroom vanity/sink area is so small, barely big enough for one person. Back of bathroom door looked like something had spilled on it and dripped down the door and dried and was never wiped/ cleaned. ? See pictures. Avoid this hotel. It’s awful.
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July 2023 by TomL946
Very clean lobby and rooms! Excellent work out room. The staff there is so friendly and helpful ( especially Crystal!). We had a very pleasant stay and would definitely stay at this property again. Very good place for a long stay or on the way down. We also had very good breakfast before we hit the road. Located near several restaurants. Ask at the front desk where you should go for dinner.
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July 2023 by Jenean W.
The front desk staff were very nice. Crystal was the front desk staff's name the night we checked in and she was really nice. The beds were comfortable. The hotel rooms are in need of updating. The rooms, tub/shower and bathroom area was very old and wallpaper was peeling. Felt old and in need of updating. The hotel does not include breakfast. Pool was out of service. Overall, not a terrible experience but I would not go back since there are better options for Hilton's nearby.
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July 2023 by Jaiden S.
I stayed at this location on 07/01. Not a pleasant experience overall! Me and my s/o tried checking in and when we arrived the front desk associate told her that due to her living within 30 miles of the hotel they would not allow her to stay at the hotel! I have never heard of such a policy and I feel like that should be mentioned somewhere in advance beforehand. Thankfully, I am from out of town so we were able to switch the reservation fairly quickly. Stains in the towels and the pillows and the bathroom is very outdated. Would not stay more than one night.
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July 2023 by Kathy F.
I'm am so pleased with this hotel. My husband and I were greeted so warmly by Denise and Amanda. They made us feel so welcomed and their kindness showed with their smiles. Denise also gave us perfect directions. The whole place is spotless and we will definitely stay there when we travel down south again. Thank you ladies and God Bless you. Kathy and Mike Fives
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June 2023 by John Flatley
On check-in at 8:15pm, the clerk said the Bistro would be open until 10pm. When I returned to the hotel at 9:40, the Bistro was shut down, lights out, and no one available to serve. If I'd known they were closing early, I'd have stayed out longer.
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May 2023 by Jajp5273
Such a great stay. We stopped here for overnight stay on way to Hilton Head.Hotel was clean and comfortable. Staff was outstanding from check in to the girls at the Bistro.Will definitely stay here again.
