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November 2023 by Barbara Green
I trust them with all my automotive needs. They are very friendly, professional, and experts in their field.
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August 2022 by dianne sanders
Very pleased with the service, very Profesional, kind, helpful, and respectiful.
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August 2022 by Al Wallace
I moved to Rocky Mount in 1997. First car trouble I had someone i worked with told me " Take it over to Sunset BP", that was 20 (some) years ago. Still the same shop, still the same Steve. Never been elsewhere.Services: Oil change
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June 2022 by Alison G.
On the drive home from visiting my parents in South Carolina, my car started shaking, for a brief second we thought maybe it was the road and switched lanes, but the shaking continued. My husband was driving and was able to get to an exit and pull over in no-man's-land North Carolina (right outside of Rocky Mount). My hubby popped the hood, checked the oil and some other stuff and all looked good to him. My brother and I know nothing about cars, so we stood by my hubby's side in support and in hopes that the hubby didn't ask us for help (LOL). We turned on the car again and it immediately started shaking, we had a solid 300+ miles to get back home to Arlington, VA, so we knew we needed professional help. We called several shops, many were unable to help us immediately, but when we called Tripp's, the person on the phone said they would squeeze us in despite being busy and he understood that our goal was to get my car fixed and back on the road in the same day. So, we contacted Geico, got a tow truck to come get us and we were on our way to Tripp's. Now Tripp's Automotive is a no frills shop, if your looking for some fancy spot, this is not it, this is a straight up car repair shop and I appreciate that. They looked at my car pretty immediately and they ultimately shared that the mechanism that makes the spark plug work, was not working and as a result one of my cylinders was not pulling its weight. My number one question with any car issue is...how much? Tripp quoted my repair at about $300 which I thought was super reasonable. So, the thing is Tripp needed a specific part for my 2019 Altima. While we were all in the waiting area, we witnessed and heard him contact several and I do mean several places to try to get the part he needed immediately. He also called the two nearest Nissan locations (I have an Altima). The best he could do was get the part overnighted to him, which meant we needed to spend the night in NC. The next day, he had the part in hand by 10am, was able to make my repair quickly and we were on our way. What I want to say is, Tripp and his troop were HONEST and communicative throughout our ordeal. I trusted him, I felt his quote was reasonable and the final cost of the repair and labor aligned with the initial quote we received. This was a true car repair shop, that's what they do and I am happy to throw them a 5 out of 5 review. Thanks Tripp!
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March 2022 by Richard Kirkpatrick
Have had the best service and reasonable prices from Tripp's. The one shop I feel confident in dropping off my vehicle, giving Steve a laundry list of what I want done, turning Justin loose on it, and not have to worry about being over charged plus knowing it was repaired correctly.Services: Wheel alignment
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August 2021 by Tracy Jett
Stopped what he was doing to check our car out and recommended us where to go
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March 2021 by Kareen Warren
I have used Tripp’s Automotive on a few occasions since moving back home to Rocky Mount, NC & I’ve been satisfied with their services each time.
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January 2021 by David Cox
Excellent service.
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October 2020 by Andrew Evans
Great place and great people. Tripp's is a place where you can get good work done on your vehicle at a fair price.
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February 2020 by Shane Smith
Great people with great service
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February 2020 by Leigh Millner
I love this place!! Steve has always been great! He has always taken care of us and explained everything that was going on! No one else will work on any of my vehicles. Highly recommend Steve and Tripp’s Automotive Services!!!
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October 2019 by Tom
I’ve been using Steve for all my auto and RV services for many years. Great work always.
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October 2019 by K C M
We thought Steve was going to help us when our RV broke down while traveling. Three months later, we returned in our rental car and driving it home 700 miles, it burned 6 qts oil. Turns out parts used were defective & not properly installed. Steve won’t honor his warranty on parts and labor despite receipts showing same service needed again. Very disappointed with both owner and mechanic!
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September 2019 by Betty L Penzner
I got the best service. My car was fixed on time and they quickly figured out what was wrong. Fair price and terrific people!
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July 2019 by Sarah Haynes
My boyfriend and I were on the way to the Outer Banks from Charlotte. We started experiencing car issues and decided to pull of the exit and took a chance with the first automotive shop we found. I'm so glad we stopped where we did! Justin was our service tech and gave us thorough information and was able to get us in and out and back on the road within 1 hour!! Amazing work here. Just wishing they were closer to home so I could make them my car shop!
