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March 2025 by Janelle Hancock
Our storage unit was completely overrun with mice and littered with droppings, chewed items, and nests. Several highly valuable and sentimental items of ours were irreparably damaged as a result. Many of our items were also covered with mold, and most were not salvageable. When we moved out of our unit there was no dumpster (or other trash receptacle) on the premises, and the check-out policy was not posted anywhere; we scoured the premises and the internet and found nothing. (The office was closed.) When I was able to contact the office later on and informed staff about the state of the unit and inquired about rodent control practices, I was passed to the owner, who outright refused to be accountable and made it clear he did not care at all about the damage. I was told that all available rodent control measures had been taken, yet there were none at all in our unit (we were then told this was because they employed these measures after we had moved in to the unit). Cindy was kind and professional, but the owner (Robbie Davis) was stereotypically egotistical, irresponsible, and viciously rude. I've used several different storage facilities in the Carolinas over the last 15 years and have never had an issue with mold or rodents the way we experienced both here, but the worst part was the owner's response and refusal to acknowledge the damage or even attempt to make it right. If you rent here, be prepared for significant damages and do not expect to be treated fairly.
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January 2024 by Bryan Stilley
We have mice in our unit and they ruined a mattress. The office said they are not responsible for the damage.
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August 2023 by Lisa Webb
Great experience and Cindy is fantastic!! So appreciate the great space and customer service. 10/10 recommend!!
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February 2023 by Jamie Holley
Cindy really helped me out a lot! Will always use them in the future!
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July 2021 by Mandi Dawes
Clean place. Cheapest around. Nice people.
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November 2019 by Jennifer Brown
Very clean establishment. I have a temperature controlled unit and I don’t worry about my items at all.
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September 2018 by Kenneth Hunter
Great climate-controlled storage at reasonable prices. 24/7 gated access.
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September 2017 by Lou Hall
Nothing exciting here. It's storage, they keep the area clean of debris and security gates make sure only you can get in.
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March 2017 by DENISE BAKER
Professionally run.
