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January 2024 by Alexis Jordan
The technicians in this location are great. My phone had a small crack and it only took these guys two hours to fix. As a plus he threw on my new case and screen protector. Highly recommend ?
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January 2024 by tara grant
Brought my baby in to get checked out, 2014 xbox one, praying she would still work. The two Joshs were awesome got my baby checked out and she is working. Come to find out it was the brand new power brick that was faulty Josh2 even went online to see if the local gamestop had the power brick in stock. Thanks so much guys will be back.
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January 2024 by Shayne Leee
Josh had my phone repaired in roughly 30 minutes. He even offered to stay open a bit longer for me to pick my phone up the same day. Very accommodating, fast and hassle free.
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January 2024 by Dana Braswell
Josh M and Josh H were great! Fast and friendly service. Not a long wait. And they explained everything. Will definitely use again when needed! Thanks guys!!
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January 2024 by Angel Keen Horne
Had a last minute Christmas Eve emergency regarding a second hand game system with a fried hard drive. They repaired it immediately, installed a new, larger drive and sent me on my merry way. All for a reasonable price!
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December 2023 by Danny Alston
Dillon was able to reassure my issue was easily fixable. The glass screen needed to be replaced. When I picked up my phone the following day the phone even looked brand new with the new screen. Had the phone for less than a year. Josh was able to answer a few additional questions with positive results. Thank both of y'all for your phenomenal service.
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December 2023 by Ellen Paynter
Josh M was amazing! I called about 5 other places closer to me and no one had a screen for my Z fold4. This store did so I made an appointment for the very next day and drove 1 1/2 hours to get there. Not only was Josh M very nice but he was also knowledgeable about the phone and how I can better protect it so my investment lasts for me. The repair was done extremely quick and well done. They filed the claim with the warranty and it was a very stressfree process! I am so thankful for ya'll and it was totally worth driving 1 1/2 hours there and then home to have such great service! Thank you Josh M
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December 2023 by Randy Killebrew
I stopped by because my iPhone would not consistently charge due to issues with the cable connecting to the charger port. I had cleaned the charger port on my own with canned air and tools purchased from Amazon. I was pretty sure that I needed to spend the money to have the port replaced. After searching online for a local shop to perform the repair, I was confident in choosing uBreakiFix. I was quickly greeted upon entering the store and was assured my phone would be successfully repaired. After checking it out, it was confirmed that I wasn’t getting a good connection with the charger cable. The phone was taken to the service area for a more thorough examination. It was quickly returned to me after finding more lint in the charger port which was removed. I was sent on my way with a friendly farewell and no charge for the service. I couldn’t be happier. I will certainly use the Rocky Mount uBreakiFix when trouble presents itself again.
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November 2023 by Medic167
Josh was great to work with. I was able to walk in, confirm my warranty claim, hand him my phone, and he was done in less than 30 min. Phone looks like new and works just as it should. Doesn't get any easier than that!
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October 2023 by D Cee
Josh was awesome! Replaced my iPhone screen in less than 2 hours. Fast and very friendly!
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September 2023 by Angela McIntyre
Josh is an awesome help! He fixed my phone in a flash. I will come back for his help any time my phone messes up.
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September 2023 by Jordan Britt
Great service! Did everything they could to help even when my situation was troublesome. Josh was a huge help and was very patient with the issues that ensued. Service was efficient and friendly! Would recommend!
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September 2023 by Denissita Diaz
I went thinking I was going to have to pay around 100 dollars or more , ive had this problem. For over 5 months, so when I finally decided to fix it, I went to "ubreakifix" expecting to pay a lot , they took my phone , in about 10 minutes they brought back my phone and charged me 0 dollars , 0 dollars for a problem I've been having for a long time , this place is amazing , 100% recommend
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September 2023 by Patrick Williams
Josh was extremely helpful and informative with my repair. I had several questions about how the repair process was handled and the parts that he would be using and he was informative on every point. Between assisting me and the other customers that came in while I was there, he handled everything around him smoothly. A very courteous person who made the entire process of handling the repair pleasant.
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September 2023 by Richard Ingram
I broke my phone's screen and brought it here. Josh was awesome. He fixed my phone and I had it back in two hours as he said. He recommended a screen protector and applied it for me. Excellent customer service, very pleased.
