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February 2024 by Crystal Jones
I have been to this location twice, once in 2022 to get a passport for myself and again in Jan 2024 to get a passport for my children. Both experiences were so seamless. I did not have to wait, because I had an appointment. The postal workers were extremely knowledgeable about the process and patient with me. I didn't have everything I needed but they were so gracious and helpful. I am grateful for your help! I wish I took note of everyone's names to give them a personal kudos.
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February 2024 by Phyllis Alston
Employees are very knowledgeable & provide quick service.
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January 2024 by Phyllis Alston
Mr.Rrob Mayfield was very helpful.
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August 2023 by Nick Porter
Mr. Mayfield did a phenomenal job getting my passport paperwork done & ready to be sent off. He explained everything & quickly got it filled out & entered into the system, including my photo taken. Thank you, Sir! Make an appointment online, arrive early, and have patience being they are helping those in line. Also, fill out out the application before arriving to speed up the process.
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June 2023 by Hunter Lilley
Lost package’s delivered to the wrong address. I have lost 5 packages so far this year adding up to a few hundred dollars because of their employees careless mistakes. I’ve had to meet the postal worker at the mail box to find my package and found multiple address scattered in box’s they didn’t belong to and keys for lockers in the wrong box it’s a mess. Never had problem when I lived in Wilson.
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April 2023 by Tia Walton
Not too fund of the older guy(60's) that works here.
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June 2022 by Lynette Pittman
What is headquarters phone number? I called to speak to manager they wouldn’t even let me speak to anyone talking about call back at a later time I did no answer.
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June 2022 by Chelsea Dalton
This place is ghetto and so are the workers. I rather drive across town then deal with these people.
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June 2022 by LG
Don’t bother trying to get a passport here. Appointments don’t matter either
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January 2022 by Ronald Mariscal Corvera
These people all need to be fired! They are incompetent employees, I have never dealt with a more circus chaotic post office in my life. Typical the quality you expect around these parts of the state. They are holding my package hostage! 10 days now still sitting in their warehouse already here in Rocky Mount, I live two blocks away and they cant even deliver it! They love to throw excuses like its peek season and covig just more reasons for these lazy people not to do their jobs efficiently, because this is ridiculous. I was in in touch with a supervisor and never got a call back! If you are not equipped to handle the shipping then close down or hire good workers.
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January 2022 by Martin Gamer
I live in Greenville. Why Did my package go all the way to Kitty Hawk after passing through this facility? Clowns making busy work for themselves.
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December 2021 by Lost Thunder
These people all need to be fired! They are incompetent employees, I have never dealt with a more circus chaotic post office in my life. Typical the quality you expect around these parts of the state. They are holding my package hostage! 10 days now still sitting in their warehouse already here in Rocky Mount, I live two blocks away and they cant even deliver it! They love to throw excuses like its peek season and covig just more reasons for these lazy people not to do their jobs efficiently, because this is ridiculous. I was in in touch with a supervisor and never got a call back! If you are not equipped to handle the shipping then close down or hire good workers.
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December 2021 by Kimberly Christmann
I never have to wait long and the staff is very friendly and helpful.
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October 2021 by courtney wilson
Sent certified mail from Raleigh to RM Wednesday. Arrived to RM within 48 hours. One week later, the certified first class mail still has not been delivered! Keep changing estimated delivery day/time, what the heck are you guys doing up there?? It should not take 8 days to deliver certified mail one hour away!!
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December 2020 by Maimai Stample
I got message my son's party stuff was delivered yesterday but i seen the mailman and he did not have it but he gave me my other mail smh he never came back with the change of address form either waiting on a call back it was supposed to be sent to my new address not the old one now idk where it's located tighten up usps
