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November 2023 by Rose Brin
An associate was so helpful getting all the items l needed. And checkout was just as quick.
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November 2023 by Dennis Guzman
The Customer Service is out of this world. This is one place I do not mind going to and spending money because of their Customer Service and their Knowledge.
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October 2023 by Brian Massie
Helpful staff, clean aisle and prices are good too. Rented an aerator from them the last couple of years, haven't had a single issue.
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September 2023 by Malcolm Bishop
Always pleasant and helpful service from staff and well stocked with everything
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August 2023 by Dan Byers
After an insulting experience today at the hardware store at Gateway Commons, I took a drive and my business to this location, and it was a totally different experience. Very impressed by the customer service and knowledge of the gentleman that helped me this evening. Will be my go-to store here on out.
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July 2023 by Dirk Weis
Great customer service. There is always someone to help you find what you need.
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June 2023 by Heather Lilla
Super helpful and friendly staff and an awesome selection of flowers including ones I’ve not seen before!! I wish I had come here sooner, but this will be my go-to going forward before Lowes or Home Depot.
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June 2023 by Adam Carlson
Very polite staff who go fast and above to help you. Wide array of hardware parts and accessories. Factory-trained and certified STIHL mechanic on site (either gold or platinum level trained, I believe) who is very knowledgeable and helpful.
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June 2023 by Angela VonCanon
Line was backed up due to training of new staff, but the customer service was exceptional. I love my new flowers!
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April 2023 by Giuliana Abate
Very nice and helpful staff. They recommended exactly what I needed for my yard and loaded my cart for me and put it into my car.
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March 2023 by ion John.
That’s a good ace. People are mostly friendly. The are a couple of people who do not belong on their crew, they simply lack customer service skills. Other than that it’s a good ace.
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December 2022 by Warren Walthour
Good place to shop for all type of things for your home.customer service so helpful and knowledgeable.
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August 2022 by Jonathan Fowler
This is a great hardware store. The staff are friendly and quick to help. Their stuff is good quality and easier to find than the big box. Pricing seems about the same so an easy choice to go here and get better help. They did something amazing for me today, replacing a key fob for a modern car with push button start. They had the IT tools to plug into my car and set up the replacement fob right there in about 5 minutes. I was so happy to not have to go to the dealer$hip. Thank you local Ace and see you soon!
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August 2022 by Kisha B Johnson
I tried to purchase a lawn mower using my Klarna account and was treated horribly by members of the staff. When I was seeking clarity, a staff member proceeded to say that he was offended by me when my behavior towards him was civil and courteous.I called their corporate customer service department to receive support and was treated horribly by them too. When I asked to speak with a supervisor, I was blown off and told that someone would call me back within 24 to 48 hours.It was a terrible experience and consequently, I vow to NEVER do business with ACE hardware again.
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August 2022 by Eric Jensen
Great store, well stocked, staff always asks if I need a hand. I've saved myself a LOT of time by shopping at Rolesville Ace and my time is worth something.
