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December 2023 by Lauren Queen
Wow! Sherefa was absolutely fantastic. So kind and accommodating for our small business packages. I drive from Raleigh for this post office for her specifically. 10/10, 5 stars!!!!
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October 2023 by C C
Some of the staff in here is super rude and they have the dumbest hours of operation. The only time I find myself unlucky enough to even use the USPS is when I have to mail something to a PO Box, other than that it’s UPS all the way
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September 2023 by S Satish
The lady working there should be fired. She doesn’t want to work and wants to accept mails that are ready to be shipped. She doesn’t want to help with customs form or anything that requires the slightest amount of work, and is rude to customers.
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June 2023 by A K
Is there’s zero id choice it, very tuff! The woman working there look at me and I said excuse me and then she left without saying any word!!
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April 2023 by Neb Ula
I am very impressed by the level of professionalism maintained by the staff during their encounter with the rudest and most entitled little Karen this morning.
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July 2022 by Daniel Davis
You bent my book in half because it was wider versus putting it in one of those wider lockers for bigger packages. What if those were family pictures or important work documents? Which BY THE WAY, the book I ordered is for my work. You can be held liable for any packages damaged by carelessness to do your job.
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July 2022 by Shannon Combs
WILL NOT ANSWER THE PHONE!!!!! CHANGED MY ADDRESS WITHOUT MY PERMISSION!!! Claimed my husband did a "change of household address"He said he only wrote HIS name on the form!!
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June 2022 by Eclectic Guy
Never answer their phone. I mean NEVER. Not once. If you have to ask them for help w a delivery issue you will have to drive in. If you can get the postmaster there, she will help you, but it's a 50/50 shot that she'll even be in. There's a guy there that will say he's the postmaster. He had me fooled for a while as he did NOTHING he was supposed to. When I told a worker there she shrugged. "Oh? Yeah. That's (insert name here). He always does that. Ignore him." Are you kidding me?!? Apparently he's done it to my neighbors as well. They get two stars because when the postmaster finally hears about an issue, she fixes it.
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December 2021 by Chad Stern
Holding packages past the expedited shipping I paid for. 0 stars would be given if possible.
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October 2021 by Fat B.
Very rude on Saturdays. Second week in a row. Was mailing off a DVD and was NOT allowed the media mail rate. Wanted to be argumentative with me. Never had an issue before. Not going here no more.
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October 2021 by R Holt
Why is it closed weekdays from 1-2:30?! They are only open 9-4. They need to increase staff to cover the growth in the population.5/5 stars for customer service. I use them frequently and they quickly help customers.
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September 2021 by Karen Helleryd
Be beware when you send a package. They did wrong package measures for me and took my money and did not give me a refund and they never apologized. Very disappointed.
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September 2021 by Jazz Rock Fusion & Synthesizer Music
Just arrived at this branch at 11:29 on a Saturday morning. Employee locked the door in my face as well as an elderly man behind me. The ultimate in uncaring and rude behavior by a typical government worker. I will never go to this branch again. They take long lunch hour break during weekdays and have short hours on Saturday. Letting 2 more people in at 11:29 am wouldn't have cost them but a few minutes of courtesy to the public they are supposed to serve. Shame on you lazy overpaid USPS workers! Never again. I am taking my business to Youngsville where the workers there treat the paying public with decency. Wake Forest USPS is not any good anymore either. Enjoy your phat paycheck for doing essentially zero service. Update: Tried them again. The woman acted like an unfeeling robot and overcharged me on shipping. Youngsville USPS only changes $4 for same package. This woman charged me nearly $5. Never again.Well after many months -- I have been there twice on a Saturday morning shipping stuff and everything went smoothly. Maybe the rude lady doesn't work on Saturday anymore -- works for me.
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August 2021 by Heidi H.
I am only giving this PO a one star review, the lady's that work behind the counter are def not friendly nor helpful, this post office needs an attitude adjustment!
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August 2021 by James B
Always friendly - never an issue
