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January 2024 by Guillermo Litada
Shawn is most professional and very knowledgeable. His experience is proven and shown in his outstanding work. He is fair and honest. There needs to be more mechanics like him. Trust him and call for repairs. You won't be disappointed.
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January 2023 by Peter H.
My son's 1989 Volvo died en route to Wilmington, so we had it towed to Crossroads Auto Service. Matt, the mechanic, found the problems, detected another issue and fixed all three at a very reasonable price. I would highly recommend Matt and Crossroads!
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September 2022 by George S.
Visited Crossroads Auto for my yearly vehicle inspection. Service was quick and friendly. I was extremely happy with the service. The staff was friendly and made waiting enjoyable. I will visit here for my service needs.
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November 2021 by Linda Matthews
Great place
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September 2021 by Blessed Daily
My family has had nothing but great experiences at this auto shop, look forward to coming back again.
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June 2021 by Cheyenne Harbison
Love this place. Shawn is a great guy who is very polite and upfront about costs. Most parts put on are top of the line to ensure longevity of parts and I know all break parts typically come from with a lifetime warranty. Would definitely recommend to a friend and hes my go-to dude when anything goes wrong with the car.
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June 2021 by Meagan P.
This garage is awful. We went in with a known issue, and a guarantee from our warranty holder that the needed service for the issue would be covered. They decided to do a bunch of work related to something else (rear differential) that was NOT broken, and then call us to say it was in fact the issue we had told them it was (wheel bearings). Our warranty didn't cover the other work done, since there was nothing wrong with it, so they tried to stick us with the bill! What should have been a $250 repair bill due to our warranty deductible ended up a $515 bill. The explanation...you're not a mechanic so you don't know. Well that may be true, but I was able to diagnose the right issue before bringing it in, so I'd say I'm a better mechanic than them!
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May 2021 by Mrs. Pink Pixie
The guys were really nice and polite. Fixed my vehicle up right and a great low price.
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May 2021 by Bill Hobbs
Alex and the staff are great! Service is always great and the prices are fair and reasonable!
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May 2021 by Kevin S.
Called them for a price quote on an Oil Change. Gave them the year, make, and model of my vehicle. Told the price for this. Brought my vehicle in the next morning, they perform the work and then charge me 50% more then the quoted price. What a joke. From other review sites, seems this is a normal tactic for this company. Stay away.
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April 2021 by Layla A.
Great experience! I came in with a question about my used car and Alex was incredibly helpful. They reviewed my concerns and helped me decide what work was necessary vs "nice to have," which I really appreciated since so many car repair places try any gauge you for any add-on they can. Super happy and will be back!
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March 2021 by Kema W.
The owner will try to get over on you, he's not professional he always switch up the prices at the last minute. He will tell you one thing then after the service add on a lot of extra fees. I will never go back I don't care if my tire blow in front of the shop I will go somewhere else. Plus I don't like how he talks to the customers and his mechanics. This man needs to learn how to RESPECT his customers and workers.
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January 2021 by Francis C. Bagbey
Popped in for a State inspection. They took me right away. Fast process. Both techs very friendly. Would recommend them without any reservation!
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December 2020 by David M.
I would give Crossroads Auto Service a constellation if I could.!! I bough a 2013 Honda Odyssey, which needed rear bakes. He gave me a very good price for upgraded pads. I asked him if the rotors needed to be turned. He said, "The pads will seat themselves" And they're not that bad. Almost ANY brake place would have turned them and put on another $200.00. But Alex is as honest as the day is long. Would definitely use him again !!
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November 2020 by Paul Snell
Good service
